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Retail Customer Support
1 month ago
The Retail Store Associate will assist in the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Store Manager, they will proactively drive product sales to exertional customers, promote product and customer demo/training, execute receiving/shipping/storage of in-store merchandise, and follow our retail fundaments to ensure the cleanliness and upkeep of the retail branch location. Essential Duties & Responsibilities: The Retail Store Associate will be responsible for the following, but not limited to: • Contribute to branch performance against KPI goals and work proactively to improve results. o Processing counter sales and checking out customers o Picking, packing, and shipping warehouse orders o Answering customer phone calls in a timely manner o Restocking, pricing, cleaning, and maintaining visual standards • Other duties as expected. Qualifications & Education Requirements: To perform the job successfully, an individual must have the following: • Must be eighteen (18) years of age or older • High school diploma or equivalent is preferred • Minimum of 1 year in a similar role. • Experience with using a computer for daily tasks. • Have extensive verbal communication required for customer and associate relations. • Ability to work closely with all levels inside the retail location. / Physical Demands: • High SKU diverse retail store operations that encompass small individual items to large material handling equipment. • Some MHE equipment used. • Utilize a computer and other tools to monitor productivity and operations. • Lift, push, pull, and grasp up to 48 pounds while standing and kneeling. • Work in a high traffic area
Company DescriptionAction Staffing is a full-service Staffing firm.Company DescriptionAction Staffing is a full-service Staffing firm.