Leave Coordinator

2 months ago

San Juan Capistrano, United States Ensign Services Full time
Job DescriptionJob Description

Leave of Absence Resource


About the Opportunity:

Under direction of the Leave of Absence Manager, the Leave of Absence Resource administers employee leaves of absence for Ensign Services, Inc. and affiliated companies including Federal (FMLA), State (CFRA, CA PDL, WAPFML, etc.), Military Leave (USERRA) and Company-provided leaves and ensures timely and accurate communication occurs between the employee, Human Resources and Managers.

Responsibilities:

  • Act as a primary resource for LOA inquires, including, but not limited to FMLA, medical, military, personal, and workers’ compensation leaves;
  • Process all leave of absence cases timely and accurately in HRIS and Leave Management system;
  • Assist employees with all questions related to the Company’s leave of absence program, procedure, and policy as well as guidance on any applicable state programs and/or income replacement plans;
  • Prepare and send LOA communications, including notices and forms in compliance with FMLA or State requirements;
  • Ensure timely and accurate communication occurs between the employee, Human Resources and Managers
  • Track and conduct necessary communication and follow-up on all LOA inquiries and missing or insufficient documentation starting at time of request to the time employee returns to work;
  • Process LOA Help Desk tickets for Leave of Absence department;
  • Assist employees with benefits and payment of premiums during leave;
  • Preserve confidentiality of employee medical documentation and files;
  • Advise manager, HR/Payroll representatives, and HR Resources on potential leave issues and provide recommendations;
  • Maintains an up-to-date knowledge of all federal and state regulations;
  • Assist managers and HR on ADA analysis and modified work scheduling or return to work accommodations connected to a leave to a leave of absence;
  • Prepare and deliver various LOA reports and audits;
  • Perform other duties assigned to support the efficient operation of the department.

 

Qualifications:

  • Minimum 2 years experience in Leave of Absence administration (FMLA, military, pregnancy disability, medical, and personal leaves) in multiple states, preferably in-house experience;
  • Excellent verbal and written communication skills;
  • Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously;
  • Willingness to take initiative and be accountable;
  • Demonstrated and strong proficiency in MS Office products (Word and Excel);
  • High attention to detail and customer service oriented;
  • High level of professionalism with the ability to maintain sensitive and confidential information;
  • Strong analytical and problem-solving skills;
  • Workday and AbsentSoft experience a plus;
  • Certified Leave Management Specialist designation a plus

 

About the Company

Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 300 facilities in the long-term care continuum that employ over 40,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

 

Additional Information:


This full-time, non-exempt position will be based at the Service Center in San Juan Capistrano, CA. This is a hybrid (office & remote) position.

Compensation: $28.85- $31.25 DOE; may be bonus eligible

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.

Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required

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