Office Assistant

Job DescriptionJob Description

Reports To: Accounting Manager
Prepared Date: 8-20-24

Delivering technology solutions through God-honoring relationships.

Vision
Impact the Kingdom by generating business growth and minimizing debt to serve our Team, Families, Clients, and the Community.

Core Values
Integrity, Reliability and Family

● Integrity: Having integrity means doing what is right - even when no one else is looking.
Someone who has integrity accepts responsibility and is accountable for his or her actions. A
person of integrity also serves others with sincerity and is honest and trustworthy in all
relationships.

● Reliability: Being available and helping our team and clients when they need us. Going the
Second Mile because we care for others. Sometimes this means nights and weekends to get the job
done.

● Family: Selflessly serving our employees, clients, and the community as we would our own
families. Live and work by the Golden Rule everyday. Treat others with respect and strive to
grow the relationship with our family.

External: Direct Clients, Vendors and business partners
Internal: Family and coworkers

The current duties and responsibilities of an Accounting Assistant are listed below.

The Office Assistant I will assist with various administrative duties such as checking voicemails
and checking emails for customer or staff questions and information. Other duties may include
assisting customers on the phone, answering account questions, facilitating changes in customer
information and taking credit card payments
The Office Assistant I will assist in the processing of various ticket functions. The duties
include checking emails for customer service tickets that need to be invoiced, invoicing customer
service tickets, processing open mass 90 service tickets, entering service ticket Information,
creating and sending invoices.

The Office Assistant I will assist with various invoicing duties including checking invoices for
accurate and complete information, tracking customer contract hours used on invoices, and sorting
the invoice cabinet at the end of the month.

The Office Assistant I will assist in year’s end filing duties including moving front office files,
boxing up the previous year’s files for transferring and storing to back room, and pulling files to
be shredded.

The Office Assistant I is responsible for calculating contract compensation. The responsibilities
include running technician payroll reports, computing mileage rate for out of town jobs, tracking
any past payroll hours due and computing payroll total for designated contract employees.

The Office Assistant I will assist with employee time processing, transferring daily timesheet
information and adding hours for payroll every two weeks.

The Office Assistant I is responsible for processing mail which includes putting invoices in
envelopes, stamping the envelopes, putting mail in the mailbox, retrieving mail from the mailbox,
separating items by department, dispersing mail and opening accounts payable checks.
The Office Assistant I will assist with various filing duties including creating files for new
customers and vendors as needed, filing Computer Geeks and Intrasource invoices, filing receipts,
filing check stubs, filing invoices from paid bills, transferring store and office batch files to
back room filing.
The Office Assistant I will assist with bill payment. These duties include but are not limited to
entering bills to be paid, verifying that bills are not duplicates, checking to see if Warehouse
bills have been entered and placing bills to be paid in appropriate folders by due date.
The Office Assistant I will assist in the management of company supplies including organization and
replenishment. In addition, The Office Assistant I may be called upon to help with various
housekeeping duties including gathering trash from front offices, vacuuming the front offices,
cleaning bathrooms as needed, cleaning the kitchen area as needed and occasional dusting.
The Office Assistant 1 will process the previous day’s front register batch information. Other
duties may be assigned as necessary and appropriate.

● Core: Place the needs of the company, team and co-workers above own desires or needs. Set a
good example for others through actions and positive attitude.

● Grow positive relationships with coworkers and clients with honest communication.

● Manages personal work time responsibly and efficiently, ensuring personal conversations, phone
calls and internet usage are kept to a minimum.

● Core: Can be counted on to perform duties of his/her position with excellence and help others
when necessary. Work with others throughout the company to ensure that company, department and
individual goals are achieved and details are accurately considered and not lost. Look for ways to
help others learn and succeed. Quick to acknowledge contributions of others in success and willing
to accept personal responsibility for mistakes. Doesn't dwell on problems; part of creating
effective solutions.

● Core: Maintain professional communication and courtesy in every interaction with clients and
coworkers. Treat each client and coworker with kindness and dignity. Listen intently to others -
does not interrupt. Show compassion when discussing the mistakes of others.

● Provide clients with "Concierge" service - seek every opportunity to build client trust in our
family by providing top quality work. Commitment to provide a consistent level of outstanding
service to clients, always maintaining a positive attitude. Serve every client in a way that you
would want to be served.

● Demonstrate a disciplined work ethic. Set realistic expectations and then always strive to go
'above and beyond' what is expected. Use knowledge and skills efficiently and effectively, and be
willing to develop personal knowledge and skills. Take responsibility for mistakes and thoroughly
correct mistakes in a timely manner.

● Core: Perform work duties within scheduled hours and refrain from consistently working
excessive hours (with the exception of special circumstances and projects as approved by executive
management). Demonstrate the ability to appropriately balance work life and personal life. Personal
life does not consistently interfere with work performance.

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Education
The individual will preferably have earned an Associates degree in accounting for finance from a
two- year college or university. One to two years related experience, training and/or equivalent
combination of education and experience will be considered.
Language Skills
The individual should have the ability to read and interpret documents such as telecommunications
solutions and invoices, terms and conditions, accounting reports and contractual agreements. The
individual should also have the ability to write routine reports and correspondence and the ability
to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
The individual should have the ability to calculate figures and amounts such as discounts,
interest, commissions and proportions. The individual should also be able to apply concepts of
basic algebra.

Reasoning Ability
The individual will be able to define problems, collect data, establish facts, and draw valid
conclusions. The individual should also have the ability to give full attention to what other
people are saying, to use logic and reasoning to identify the strengths and weaknesses of
alternative solutions, and to manage one’s own time.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office programs
(Word, Excel, PowerPoint, and Outlook). Knowledge of accounting software, preferably Mas90/Sage,
database software and project management software is helpful but not required.

Other Skills
Some assigned responsibilities may require this individual to possess and maintain a valid driver’s
license and clean driving record.

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the
duties of this job, the employee is regularly required to talk or hear. The employee is frequently
required to stand, walk and sit.

The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The noise level
in the work environment is usually relatively quiet.

Company DescriptionGrowing MSP / Security Company that believes in Family and Going the Second Mile everyday.Company DescriptionGrowing MSP / Security Company that believes in Family and Going the Second Mile everyday.

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