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Customer Service Specialist
1 month ago
We are searching for another member to add to our close-knit Customer Service team. This position requires a high level of client interaction and providing exceptional service. Our office is fast-paced where no two days are the same. You will handle multiple items simultaneously in a professional and courteous manner.
Ideal Candidates Will Have:
- Strong ability connect with people – with your team and customers over the phone
- Excellent verbal and written communication skills
- Customer service experience and skills - preferably 3 years or more
- Ability to effectively multitask and prioritize responsibilities
- Exceptional organization skills
- Can-do attitude, self-starter, and willingness to assist in all areas as needed
- Career-oriented – desire to help a small company succeed and grow during all phases of employment with company.
Your Responsibilities Are Not Limited To but Will Include:
- Answering phones and customer questions
- Working with customers and high-energy sales team
- Scheduling appointments
- Maintaining customer database and input of information into computer
- Respond to difficult or complex product and service inquiries from clients, team members and business partners.
- Build internal and external relationships through exceptional problem solving and follow-through
Benefits of Joining Our Team:
- Small Company with 50 Year Industry Strength
- Major Medical Insurance
- Dental and Vision Insurance
- Discounted Programs: Pet Insurance, AAA, Chiropractic and other
- Supportive Managers and Team Members
* Note: we are an equal opportunity employer and welcome all applicants.
We look forward to hearing from you