Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Job Summary:
Kneaders Bakery & Cafe is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working effectively in a fast-paced environment, and maintaining a clean and safe workspace.
Key Responsibilities:
- Provide excellent customer service by actively listening to guests, suggesting meal and gift items, and ensuring a positive dining experience.
- Work quickly and efficiently to meet customer demands, while maintaining a clean and organized workspace.
- Collaborate with other departments to ensure seamless service and maintain a positive team environment.
- Meet or exceed sales and customer satisfaction targets.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- 1+ years of customer service or sales experience (preferred, not required).
- Ability to work a flexible schedule, including mornings, evenings, and weekends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High school diploma or equivalent required.
What We Offer:
- A competitive hourly wage and opportunities to earn tips.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development opportunities to improve skills and knowledge.
- A comprehensive benefits package for full-time employees, including health benefits and pet insurance.
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