We have other current jobs related to this field that you can find below

  • Customer Experience Representative

    3 weeks ago

    Rockaway, United States electroCore Inc. Full time

    Job DescriptionJob DescriptionDescription:Our mission is simple—To help people achieve their wellness goals so they can live their best lives. We are doing this through innovative advances in technology and state-of-the-art products that maximize personal potential.Headquartered in Rockaway, NJ, we have an exciting opportunity for a Customer Experience...

  • Customer Experience Representative

    3 months ago

    Rockaway, United States electroCore Inc. Full time

    Job DescriptionJob DescriptionDescription:Who We Are:Our mission is simple—To help patients across the globe who suffer from pain and chronic conditions. We are doing this by harnessing the power of nVNS, innovation, and technology to develop a safe and clinically backed treatment. Bringing new treatments to market will help improve patients' treatment...

  • Rental Sales Representative

    2 months ago

    Rockaway, United States Gabrielli Truck Sales Full time

    RENTAL SALES REPRESENTATIVE Gabrielli Truck Sales is currently seeking to fill a Rental Sales Representative position. This Rental Representative will be responsible for acting as the front line sales agent for the rental of vehicles to the company’s current lease and commercial rental accounts as well as potential commercial rental customers....

  • Rental Sales Representative

    3 days ago

    Rockaway, United States GABRIELLI TRUCK SALES Full time

       RENTAL SALES REPRESENTATIVEGabrielli Truck Sales is currently seeking to fill a Rental Sales Representative position. This Rental Representative will be responsible for acting as the front line sales agent for the rental of vehicles to the company’s current lease and commercial rental accounts as well as potential commercial rental...

  • Guest Services Representative

    6 days ago

    Rockaway, New Jersey, United States Grand Fitness Mgmt, LLC Full time

    Job OverviewPosition Title: Guest Services RepresentativeCompany Overview:Grand Fitness Mgmt, LLC is a prominent franchisee of Planet Fitness, operating numerous fitness centers dedicated to providing an exceptional experience for our members. Our mission is to foster a welcoming and supportive environment that enhances the fitness journey of every...

  • Rental Sales Representative

    1 month ago

    Rockaway, United States Gabrielli Truck Sales Full time

    Job DescriptionJob DescriptionThis Rental Representative will be responsible for acting as the front line sales agent for the rental of vehicles to the company’s current lease and commercial rental accounts as well as potential commercial rental customers. Requirements:- Bachelor’s Degree preferred - Computer skills in MS Word such as keyboard short cuts...

  • Member Experience Associate

    1 month ago

    Rockaway, United States Retro Fitness Full time

    The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling. You have to have limitless energy and be great at multitasking. Do you have a positive and...

  • Member Experience Associate

    3 months ago

    Rockaway, United States Retro Fitness Full time

    Do you love fitness? Would you like to feel you impact the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he...

  • Membership Experience Associate

    2 months ago

    Rockaway, United States Retro Fitness Full time

    Do you love fitness? Would you like to feel you impact the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he...

  • Customer Service Rep

    3 months ago

    Rockaway, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionFounded in 1960, Domino's is the recognized world leader in pizza delivery. Domino's is a company of exceptional people on a mission to be the best pizza delivery company in the world.Job DescriptionLocally owned two store Domino's franchise looking for responsible, friendly, hard-working people...

  • Care Management Representative #17

    2 months ago

    Far Rockaway, United States St. John's Episcopal Hospital Full time

    Job DescriptionJob DescriptionWho We Are:St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110...

  • Business Development Representative

    2 days ago

    Far Rockaway, New York, United States Nielsen Mitsubishi Full time

    Unlock Your Potential at Nielsen Automotive GroupWe're seeking a highly motivated and results-driven individual to join our dynamic team in the automotive industry. As a Business Development Representative at Nielsen Automotive Group, you'll have the opportunity to work in a safe, friendly, and productive work environment that fosters professional growth and...

  • Business Development Representative

    3 months ago

    Rockaway, United States Nielsen Mitsubishi Full time

    Job DescriptionJob DescriptionWhether you're in the automotive industry or joining us from another field, the Nielsen Automotive Group is ready to welcome you to our team!  The Nielsen Automotive Group prides itself on providing a safe, friendly, and productive work environment, exceeding our employees’ expectations giving them the opportunity to grow...

  • BDC Sales Representative

    2 months ago

    Rockaway, United States Nielsen Mitsubishi Full time

    Job DescriptionJob DescriptionWhether you're in the automotive industry or joining us from another field, the Nielsen Automotive Group is ready to welcome you to our team!  The Nielsen Automotive Group prides itself on providing a safe, friendly, and productive work environment, exceeding our employees’ expectations giving them the opportunity to grow...

  • Business Development Representative

    3 months ago

    Rockaway, United States Nielsen Mitsubishi Full time

    Whether you're in the automotive industry or joining us from another field, the Nielsen Automotive Group is ready to welcome you to our team!  The Nielsen Automotive Group prides itself on providing a safe, friendly, and productive work environment, exceeding our employees’ expectations giving them the opportunity to grow within the organization as well...

  • Senior Project Engineer

    2 months ago

    Rockaway Park, United States Schiavone Full time

    Lead project meetings to collect and disseminate information pertaining to the project. Responsible for technical specifications/drawings review and resolution. Coordinate the collection and dissemination of technical information between/within the company and the owner. Schedule and monitor program activity to achieve an on-time result including follow-up...

  • Banking call center Representative

    2 weeks ago

    Far Rockaway, United States K-Tek Resourcing Full time $25 - $27

    Job DescriptionJob DescriptionJob Description:Who are we looking for?Roles will be focused on a very high level of Customer Support by helping in creation of account, migrating data from one platform to another, facilitate collection of documentations, triaging and back office coordination in a well-known bank. Experience: 5+ years of experience as a Junior...

  • Patient Service Representative #13

    1 month ago

    Far Rockaway, United States St. John's Episcopal Hospital Full time

    Job DescriptionJob DescriptionWho We Are:St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110...

  • Parts Outside Sales

    1 month ago

    Rockaway, United States Gabrielli Truck Sales Full time

    Job DescriptionJob DescriptionSUMMARYSolicits parts business from assigned accounts through personal and phone contacts.ESSENTIAL DUTIES include the following. Other duties may be assigned.Visits assigned customers.Prospects for new customers.Communicates parts orders to counterpeople. Advises whether status is stock or emergency.Checks with customers to...

  • Sales Associate

    3 months ago

    Rockaway, United States Childrens Place, Inc. Full time

    Location: Rockaway, New Jersey Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...

Customer Experience Representative

2 months ago

Rockaway, United States electroCore Inc. Full time
Job DescriptionJob DescriptionDescription:

Who We Are:

Our mission is simple—To help patients across the globe who suffer from pain and chronic conditions. We are doing this by harnessing the power of nVNS, innovation, and technology to develop a safe and clinically backed treatment. Bringing new treatments to market will help improve patients' treatment options and lives.

Headquartered in Rockaway, NJ, we have an exciting opportunity for a Customer Experience Associate to join our growing team supporting customers in their use of our therapeutic medical device, gammaCore. The successful candidate will be repsonible for providing product training and education to our US customer base in addition to supporting the commerical team with administrative tasks.


Who You Are:

This role will suit someone interested in health and well-being, and who is passionate about helping others. Key attributes are compassionate communicator, effective listener, creative problem solver, attention to detail, people oriented, positive, patient, self-controlled, team-player. This position will support the Western region of the US and the Pacific Time Zone.


What you'll do:

Proactively and reactively support all patient and provider customers through providing:

1) efficient order logistics and operations

2) knowledgeable nVNS guidance through every step of the nVNS journey

3) this position will support the Western region of the US and the Pacific Time Zone.


Primary Job Responsibilities:

  • Sales Order intake, processing, troubleshooting, and data reporting
  • Prescription intake, validation, processing, troubleshooting, and data reporting
  • Support Territory Business Manager's (sales executives) with account set up and order pull through
  • Answer inbound customer service phone calls and emails
  • Log all inbound and outbound interactions with customers within CRM tool (SalesForce)
  • Training and support of Health Care Practioner's (HCP's) and patients on gammaCore use and log interactions
Requirements:

Skills / Qualifications:

  • Excellent communication skills with patients and healthcare professionals
  • A background in health-care is preferred
  • An ability to consistently deliver quality customer service
  • An effective listener
  • A high degree of professionalism
  • Meticulous attention to detail
  • Aptitude and willingness to learn quickly and cross train
  • Proficient in Microsoft Office, Zoom, FaceTime, Teams
  • Experience with SalesForce a plus

Equal Employment Opportunity – M/F/Disability/Veteran