Mortgage Processing Specialist

2 weeks ago


Cheektowaga, United States Collabera Full time

Position Overview:

  • Client Type: Financial Services
  • Job Title: Mortgage Service Representative
  • Work Arrangement: Hybrid
  • Contract Length: 12+ Months
  • Compensation: $18/hour to $24/hour
Key Responsibilities:
  • Facilitate clear communication among all stakeholders involved in the mortgage application process, including clients, brokers, loan officers, and colleagues, to ensure a smooth and positive experience.
  • Collaborate with internal teams and external entities to gather necessary documentation for processing, such as Employment Verification, IRS Transcripts, title searches, appraisals, and bank statements.
  • Promptly inform all relevant parties of any discrepancies concerning standard mortgage procedures.
  • Regularly review and update credit reports, appraisals, income documentation, and all verifications to ensure compliance with underwriting requirements. Work closely with underwriting teams to swiftly address any issues.
Qualifications:
  • Associate's degree with at least one year of experience in the mortgage sector or two years of equivalent professional experience; alternatively, three years of relevant work experience including at least one year in the mortgage industry.
  • A minimum of six months of specific experience in bank mortgage processing, along with an additional 6-12 months in customer service, operations, or the financial services sector.
  • Proficient computer skills with a strong understanding of spreadsheet, word processing, email, and PDF software.


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