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HR/Payroll Service Representative
3 months ago
We are seeking a HR/Payroll Service Representative to join the company, a premier supplier, in Charlotte, NC .While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today
Job Title: HR/Payroll Service Representative
Location: Charlotte, NC
Pay rate: $22 /hour
Duration: 04 Months
Note: Please send your updated resume if you want to get submitted.
Position Summary
The HR/Payroll Service Representative provides HR and Payroll transactional and administrative services to executives, managers, employees, vendors, and others through direct phone, email, and fax contact. Working as a team, service center representatives are the single point of contact for HR customers for an array of services. Services include transactions, answers to inquiries, program administration, and data/records management.
Skills Required
Primary Roles & Responsibilities: 1. Answers customer telephone calls and accesses information from multiple sources using the computer. 2. Provides services by collecting information from the customer, performing moderately complex transactions, retrieving answers in a knowledge base and websites, documenting/tracking service in a case management system, writing notes and emails to complete service, and filing documents electronically and physically. 3. Works as a team member performing various tasks across HR disciplines both on and off the phone. Escalates or transfers calls/cases to other provider groups, as needed. 4. Provides back-office transaction processing in support of other HR service center functions, such as moderately complex data entry, reconciliation, and correspondence. Follows up with customers. 5. Collaborates with higher level service center personnel to answer more complex client questions. 6. Performs other duties as assigned.
Experience Required:
Customer Care experience in HR and Payroll
Education Required:
High School
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.