Insurance Administrator
2 weeks ago
Are you looking to join a stable and growing company that's a leader in their industry and offers generous compensation and benefits packages (100% employer paid health insurance, retirement plans, PTO, and much more) in addition to career advancement and training? If these are things you're seeking in a new role and you're open to working in-office; this might be the opportunity you're looking for
Job Summary: The Insurance Administrator / Benefits Specialist will play a crucial role in managing and administering health insurance plans and employee benefits. This position involves working closely with clients, insurance carriers, and internal teams to ensure the smooth operation of benefit programs. The ideal candidate will have strong organizational skills, excellent communication abilities, and a thorough understanding of health insurance and employee benefits.
Key Responsibilities:
- Client Support: Assist clients with inquiries regarding their health insurance plans and employee benefits, providing clear and accurate information.
- Plan Administration: Manage the day-to-day administration of health insurance plans, including enrollments, changes, terminations, and claims processing.
- Documentation: Maintain accurate and up-to-date records of client interactions, insurance plans, and employee benefits using internal systems.
- Compliance: Ensure compliance with all federal and state regulations related to health insurance and employee benefits.
- Communication: Coordinate and communicate with insurance carriers to resolve issues, obtain information, and facilitate smooth plan operations.
- Plan Design Support: Assist in the development and implementation of benefit plan designs tailored to meet client needs.
- Renewal Management: Support the annual renewal process, including preparing renewal proposals, analyzing plan options, and assisting clients in selecting appropriate coverage.
- Education and Training: Provide training and educational materials to clients and their employees to enhance their understanding of benefit programs.
- Problem Resolution: Address and resolve client issues and concerns promptly and professionally.
- Team Collaboration: Work collaboratively with other team members to ensure exceptional service and support to clients.
Qualifications:
- Education: Bachelor’s degree in business, human resources, or a related field preferred.
- Experience: Minimum of 2-3 years of experience in health insurance administration or employee benefits.
- Knowledge: Strong understanding of health insurance products, employee benefits, and relevant regulations (e.g., ACA, COBRA, ERISA).
- Skills: Excellent organizational, communication, and customer service skills. Proficiency in Microsoft Office Suite and experience with benefits administration software.
- Certifications: Relevant certifications are a plus but not required.
- Attributes: Detail-oriented, proactive, and able to manage multiple tasks efficiently. Strong problem-solving abilities and a commitment to providing high-quality service.
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