Beverage Equipment Service Technician

4 weeks ago


Houston, United States Royal Gourmet House, Inc Full time
Job DescriptionJob DescriptionJob Summary
Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team 

Responsibilities

  • Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.
  • Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
  • Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
  • Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.

Work Schedule:

  • Days: Monday - Friday
  • Hours: 8:00 AM - 4:30 PM

Qualifications 
  • High school diploma/GED
  • Associate degree or appliance repair certification preferred
  • Previous experience as an Beverage Repair Technician is preferred
  • Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
  • Excellent customer service skills


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