We have other current jobs related to this field that you can find below
-
IT Support Operations Specialist
1 day ago
Dallas, Texas, United States Bridgehead IT Full timeJob OverviewBridgehead IT is on the lookout for a dedicated IT Support Operations Specialist to enhance our team and deliver outstanding technical assistance to our clients. We prioritize fostering an inclusive workplace and championing diversity within our workforce.Role Summary:Provide on-site technical assistance to clients addressing workstation...
-
IT Operations Specialist
2 months ago
Dallas, United States Bridgehead IT Full timeJob DescriptionJob DescriptionSalary: Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer. Position SummaryThe Onsite Desktop Support Specialist is responsible for delivering on-site technical support to clients. Their key focus is to optimize workstation performance, address hardware and software issues, and...
-
Operations Specialist
2 months ago
Dallas, United States Civitas Senior Living Full timeWe're passionate about serving seniors, are you? Now is your chance to build your passionate career with Civitas Senior Living as an Operations Specialist supporting our growing North Texas market! Operations Specialist Responsibilities: Acts as Executive Director in senior living communities where this position is vacant, responsible for overall...
-
Operations Specialist
1 month ago
Dallas, United States PrimeLending Full timeThe Operations group is a collection of sub-departments responsible for everything after an account is opened or a trade occurs. The Operations group's responsibilities include opening customer accounts, account maintenance, receiving and delivering money and securities to customers, and more. Hilltop Securities is currently looking to hire an Operations...
-
Dallas, Texas, United States Georgia IT Inc Full timeL2 Systems and Application Support SpecialistJoin Georgia IT Inc as we seek a skilled professional to enhance our systems and application support team.Position Overview:We are in search of a dedicated L2 systems and application support specialist with a solid foundation in Control M and related technologies.Key Responsibilities:Control M Expertise: Moderate...
-
Salesforce CPQ Specialist
5 days ago
Dallas, Texas, United States IT Vision Group Full timePosition OverviewRole: Salesforce CPQ SpecialistWork Arrangement: RemoteContract Length: 12 Months+We are seeking a talented Salesforce CPQ Specialist with a robust background, ideally possessing over 5 years of relevant experience in the field.The successful candidate will demonstrate expertise in diagnosing and resolving issues while having a comprehensive...
-
Operations Specialist
5 days ago
Dallas, Texas, United States Wells Fargo Full timePosition OverviewThe role of an Operations Specialist involves executing moderately complex operational tasks to support a service center or departmental environment. This position requires a comprehensive understanding of the company's personnel policies and operational practices.Key ResponsibilitiesCollect and analyze data to prepare relevant operational...
-
Azure Terraform Specialist
9 hours ago
Dallas, Texas, United States IT Vision Group Full timeJob OverviewPosition: Azure Terraform SpecialistWork Arrangement: RemoteContract Length: 12 Months+Company: IT Vision GroupRole Summary:The Azure Terraform Specialist will play a crucial role in the cloud migration initiatives, focusing on the implementation and management of infrastructure as code using Terraform within the Azure environment.Key...
-
Azure Terraform Specialist
9 hours ago
Dallas, Texas, United States IT Vision Group Full timeJob OverviewPosition: Azure Terraform SpecialistWork Arrangement: RemoteContract Length: 12 Months+Client: IT Vision GroupRole Summary:The Azure Terraform Specialist will be responsible for implementing and managing cloud migration strategies utilizing Terraform in an Azure environment. The ideal candidate will possess a strong background in cloud...
-
Azure Terraform Specialist
8 hours ago
Dallas, Texas, United States IT Vision Group Full timeJob OverviewPosition: Azure Terraform SpecialistWork Arrangement: RemoteContract Length: 12 Months+Client: IT Vision GroupRole Summary:The Azure Terraform Specialist will play a crucial role in facilitating cloud migration initiatives, specifically focusing on Azure platforms. The ideal candidate will possess a strong background in utilizing Terraform for...
-
Operations Specialist
1 week ago
Dallas, United States AXXESS CONSULT, Inc. Full timeWho we are looking for... An organized self-starter to join our team as an Operations Specialist. An engaging professional to provide concierge support to our local and international teams. Experience using technology to develop processes, facilitate meetings, build KPI reports, support projects, processes, and people. Engage and optimize daily activities to...
-
Operations Specialist
2 weeks ago
Dallas, United States AXXESS CONSULT, Inc. Full timeWho we are looking for... An organized self-starter to join our team as an Operations Specialist. An engaging professional to provide concierge support to our local and international teams. Experience using technology to develop processes, facilitate meetings, build KPI reports, support projects, processes, and people. Engage and optimize daily activities to...
-
Adobe Analytics Specialist
2 weeks ago
Dallas, United States pro it Full timeJob DescriptionJob Description Adobe Analytics SpecialistLocation: Dallas/Plano area (50-75% on-site presence required)Experience Level: 3-5 yearsEducation: Bachelor's degree required (Business, Marketing, Data Analytics, Engineering, or related degree preferred); MBA is a plusJob Responsibilities:Adobe Experience Platform Launch: Utilize Adobe Launch to...
-
Cloud Operations Specialist
6 days ago
Dallas, Texas, United States Insight Global Full timeJob OverviewInsight Global is seeking a Cloud Operations Specialist to join a remote team in Mexico. The Cloud Operations Specialist will collaborate closely with cloud architects and engineers to assist in troubleshooting, performance evaluation, and remediation efforts aimed at enhancing cloud stability, performance, and security with a focus on customer...
-
Business Operations Specialist
4 weeks ago
Dallas, United States Epiroc Group Full timeBusiness Operations Specialist Functional area: Service Onsite or Remote: Hybrid Country/Region: US City: Garland Location: Garland, TX, US, 75040 Company name: Epiroc Drilling Solutions LLC Date of posting: Aug 5, 2024 JOB TITLE: Business Operation Specialist JOB DUTIES: Evaluate operational needs within Epiroc customer center workshops and Epiroc field...
-
Infrastructure Operations Specialist
6 days ago
Dallas, Texas, United States InfoVision Full timeJob Title: Infrastructure Operations SpecialistLocation: Dallas, TX - OnsiteDuration: 12 monthsPosition Overview:As an Infrastructure Operations Specialist, you will be responsible for addressing and resolving various physical infrastructure challenges, including but not limited to firewalls, switches, and routers.Key Responsibilities:1. **Remediation of...
-
Financial Operations Specialist
15 hours ago
Dallas, Texas, United States Marriott International Inc Full timeFinancial Operations SpecialistMarriott International Inc is seeking a highly skilled Financial Operations Specialist to join our team.Job SummaryThe Financial Operations Specialist will be responsible for ensuring the accuracy and integrity of financial records, maintaining cash and cash equivalents, and analyzing financial data to inform business...
-
Warehouse Operations Specialist
6 days ago
Dallas, Texas, United States Rescue Air and Plumbing Full timeWarehouse Operations SpecialistRescue Air HVAC and Plumbing is on the lookout for committed Warehouse Operations Specialists to enhance our workforce. We seek individuals who embody a strong customer service ethos to help propel our organization forward. Our dedication to excellence is reflected in our interactions with both clients and team members.Key...
-
Operations Specialist
7 days ago
Dallas, United States BCforward Full timeBCforward is currently seeking a highly motivated Operations Specialist opportunity in Dallas, TX! Position Title: Operations Specialist Location: Dallas, TX Anticipated Start Date: ASAP Please note this is the target date and is subject the change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 months Job Type:...
-
Operations Specialist
5 days ago
Dallas, United States BCforward Full timeBCforward is currently seeking a highly motivated Operations Specialist opportunity in Dallas, TX! Position Title: Operations Specialist Location: Dallas, TX Anticipated Start Date: ASAP Please note this is the target date and is subject the change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 months Job Type:...
IT Operations Specialist
2 months ago
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
Position Summary
The Onsite Desktop Support Specialist is responsible for delivering on-site technical support to clients. Their key focus is to optimize workstation performance, address hardware and software issues, and ensure client satisfaction. By building strong client relationships, proactively resolving technical challenges, and staying updated on industry best practices, this role contributes significantly to Bridgehead IT’s mission of delivering exceptional high-quality service.
Key Responsibilities
- Provide on-site technical support to clients, addressing workstation hardware, software, and peripheral device issues.
- Diagnose and resolve technical issues efficiently and effectively, ensuring minimal disruption to client operations.
- Support a wide range of hardware and internal/external software.
- Responsible for time management and effectively documenting daily activity in a ticketing system.
- Collaborate with third-party vendors and service providers to ensure the timely delivery of hardware, software, and support services to meet client needs.
- Follow established and documented policies and standard operating procedures.
- Interact with customers in support of both routine and reactionary service-based issues.
- Participate actively in self-development and educational activities to stay current with new/existing technologies.
- Collaborate with management to optimize service delivery processes, identify opportunities for automation, and enhance overall client satisfaction.
- Respond to emergency situations, such as system outages and security incidents, with a sense of urgency and precision.
- Develop and document technical processes and procedures as needed.
- Maintain quality service by following organization standards.
- Perform other related duties as assigned.
Skills and Qualifications
- Associate or bachelor’s degree in computer science or a related field, or equivalent relevant experience is preferred.
- 3 to 5+ years of experience in IT customer support and computer systems administration.
- In-depth knowledge of workstation hardware, software, and operating systems.
- Relevant technical certifications are preferred.
- Possess a customer-centric focus, with a keen understanding of client needs and a commitment to delivering high-quality service.
- Working knowledge of cloud-based technologies (e.g., Office 365, VMware, Hyper-V, Azure, AWS) is a plus.
- Proficiency in various Windows-based operating systems and familiarity with Linux or macOS.
- Strong skills in providing end-user support, addressing user inquiries, and resolving issues promptly to ensure customer satisfaction.
- Ability to work after hours to meet customer requirements and participate in on call duties when scheduled.
- Exceptional troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to convey technical information clearly to both technical and non-technical clientele.
- Strong interpersonal skills to collaborate effectively with team members, clients, and management at various organizational levels.
- Ability to work in a fast-paced environment while maintaining quality customer service.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
