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3 months ago


Dallas, United States Epiroc Group Full time

Business Operations Specialist Functional area: Service Onsite or Remote: Hybrid Country/Region: US City: Garland Location: Garland, TX, US, 75040 Company name: Epiroc Drilling Solutions LLC Date of posting: Aug 5, 2024 JOB TITLE: Business Operation Specialist JOB DUTIES: Evaluate operational needs within Epiroc customer center workshops and Epiroc field service. Collaborate with regional business operations teams to identify software, technology, and process improvements to improve efficiencies within service operations. Oversee and manage technology projects that will be used for service operations from initiation to closing stage. Support, drive, and promote new software and technology for Epiroc field service and customer center workshops. Provide training on the use of software, technology, or processes that are implemented. Participation and input for Epiroc reliability solutions. Promotion of new services and products from newly acquired companies to Epiroc customer centers. Travel: Requires 25% Domestic and International Travel JOB REQUIREMENTS: Bachelor’s degree (or foreign equivalent) in Electrical Engineering or a related field and 3 years of experience in service operations in the mining industry; troubleshooting and diagnosing customer equipment in the field; rebuilding and overhauling equipment in workshops, and project management for competence development in the mining industry; and using surface underground mining machines and products. Experience to include 1 year in the following applications: Machines On-Line, Rigscan, Fleetsync, Intelliquoter, and Warranty On-Line; utilizing Atlassian JIRA platform; and utilizing Infor M3 to automate operation processes. *Employer will accept a 3 or 4 year Bachelor's degree. OTHER: Work Site: 2360 Crist Road, Garland, TX 75040; Hybrid work policy w/in commuting distance; #J-18808-Ljbffr