Studio Coordinator

1 week ago

Raleigh, United States Waxing The City of Raleigh Full time
Job DescriptionJob Description
The Studio Coordinator is a key holder and accountable for all front desk operations, including phone, retail sales, cash transactions, client POS activities, customer service standards, and general day to day operations.

Essential Functions



  1. Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
  2. Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement. Actively engage in implementation of ongoing process improvement including timely and accurate reporting of Incident Reports.
  3. Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
  4. Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties.
  5. Other duties as assigned in the spirit of teamwork.
  6. Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
Equipment



Phone, computer and keyboard, printer, misc. office supplies, vacuum.

Additional Functions



  1. Coverage of shifts in short-notice/emergency situations (sickness, etc.).
  2. Customer contacts and rescheduling if needed.
  3. Participate in defined community outreach requirements (volunteerism).
Role Scope & Complexity



The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers).

Minimum Qualifications



Required



  • High school degree or equivalent
  • Written and Verbal skills
  • Team player within team environment
  • Exceptional customer service skills
  • Multi-tasking
  • Detail-oriented
Preferred



  • Front office experience
  • Salon industry experience
Additional Resources

  • Studio Coordinator

    3 weeks ago

    Raleigh, United States Waxing The City of Raleigh Full time

    Job DescriptionJob DescriptionThe Studio Coordinator is a key holder and accountable for all front desk operations, including phone, retail sales, cash transactions, client POS activities, customer service standards, and general day to day operations.Essential FunctionsResponsible for implementation of customer service standards for all internal and external...

  • Studio Manager

    3 weeks ago

    Raleigh, United States Waxing The City of Raleigh Full time

    Job DescriptionJob DescriptionLOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Cerologists and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing...

  • Manager, Digital Community Marketing

    1 week ago

    Raleigh, United States David Spinks Full time

    2K is looking for a Manager, Digital Community Marketing to be embedded within our Firaxis studio located in Sparks, Maryland. In this position, you are the voice of the community, and will work closely with both the Firaxis Development and 2K Global Marketing teams to define and serve community building and engagement, social ideation and strategy, and...

  • AI Engineer

    5 days ago

    Raleigh, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in!Atomic Arcade is a brand-new video game development studio...

  • AI Engineer

    1 week ago

    Raleigh, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in! Atomic Arcade is a brand-new video game development...

  • Principal Architect, Healthcare

    3 weeks ago

    Raleigh, United States BSA Lifestructures Inc Full time

    Job DescriptionJob DescriptionBSA LifeStructures is looking for a Principal Architect for our Raleigh studio. This is an exceptional opportunity for an experienced healthcare focused architect that wants to build client relationships and pursue project work in the Southeast market.Revenue Generation: Identify and track national and regional opportunities in...

  • Director Of Marketing

    Found in: Careerbuilder One Red US C2 - 7 days ago

    Raleigh, NC, United States Wizards of the Coast Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!Atomic Arcade is a brand-new video game development...

  • visual information specialist

    Found in: beBee jobs US - 1 week ago

    Raleigh, North Carolina, United States Department Of The Army Full time

    SummaryTHIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.This National Guard position is for a VISUAL INFORMATION SPECIALIST (TITLE 32), Position Description Number D159000 and is part of the NCNG PAO, National Guard (JFHQ- PAO / MD 1224/055).Duties AS an VISUAL INFORMATION SPECIALIST,GS , you will plan and administer the state's VI program....

  • SAP Developer Programmer- Expert

    1 week ago

    Raleigh, United States Serigor Inc Full time

    Job Title: SAP Developer Programmer- Expert (REMOTE) Location: Raleigh, NC Duration: 12+ Months Job Description: The client’s environment services over 6,000 users and includes instances of ECC 6.0, BI 7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE and PI. This position plays a key role in establishing, executing and supporting...

  • Plumbing Designer

    1 week ago

    Raleigh, United States BSA Lifestructures Inc Full time

    Job DescriptionJob DescriptionBSA LifeStructures designs facilities that support, enhance and inspire healing, learning and discovery. Facilities that are LifeStructures. Our integrated disciplinary efforts with visionary healthcare, higher education and research clients achieve measurable outcomes through metrics-driven design solutions. Together, we create...

  • Senior Plumbing Designer

    3 weeks ago

    Raleigh, United States BSA Lifestructures Inc Full time

    Job DescriptionJob DescriptionBSA LifeStructures designs facilities that support, enhance and inspire healing, learning and discovery. Facilities that are LifeStructures. Our integrated disciplinary efforts with visionary healthcare, higher education and research clients achieve measurable outcomes through metrics-driven design solutions. Together, we create...

  • BIM Manager

    2 weeks ago

    Raleigh, United States BSA Lifestructures Inc Full time

    Job DescriptionJob DescriptionBSA LifeStructures designs facilities that support, enhance and inspire healing, learning and discovery. Facilities that are LifeStructures. Our integrated disciplinary efforts with visionary healthcare, higher education and research clients achieve measurable outcomes through metrics-driven design solutions. Together, we create...

  • Sales Technology Developer III

    Found in: Resume Library US A2 - 2 days ago

    Raleigh, North Carolina, United States First Citizens Bank Full time

    Overview: We are looking for a hands-on Developer III to join our growing Sales Technology delivery team, which provides technology solutions and integration services for our Sales Technology systems. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the...