Customer Sales Specialist

3 weeks ago


Irvine, United States Mass Tort Strategies Full time
Job DescriptionJob Description

Located in Sunny Irvine California right off Jamboree & MacArthur Blvd. We are a fast-scaling internet marketing company that specializes in lead generation in the mass tort industry. Scaling faster than predicted, we are in need of an Intake Specialist who has experience talking to customers on the phone.

 

WHAT WE DO

Hundreds of Thousands of people each year suffer from side effects and defective device from pharma companies that withhold information from the public and from physicians, ultimately leaving people with severe near death injuries and even some people losing their loved ones. We are here to make people aware of their potential compensation rights and help them to obtain representation with the mass lawsuits against specific pharma companies.

MTS exists to help generate more business and ultimately cases for mass tort law firms. We are a mass tort marketing company that is sensitive to the needs and challenges of mass tort lawyers nationwide. Our goal is to become an industry leader in this space by generating quality inquiries at great prices and to have our clients see us as a partner rather than a vendor.

 

WHAT YOU NEED FOR THIS POSITION

- 2+ Years of work experience with talking to customers over the phone

-Ability to close a lead on the first call

-Ability to Control a conversation, be persuasive, and empathetic

- Strong attention to detail

- Experience in Follow up

- Strong Data Entry Skills

- Strong Organizational and time management skills

- STRONG VERBAL and COMMUNICATION SKILLS

- Ability to quickly qualify or dis-qualify a lead/case.

- Phone Customer Service Experience is highly preferred

 

WHAT WILL YOU BE DOING

-You will be speaking with Opted in candidates to assist them with participating in a mass tort lawsuit.

-Calling, Texting, and emailing 100+ potential clients per day

-This position will be Follow up heavy. Contacting potential clients to get signed agreements/contracts back.

- Logging detailed notes into CRM for follow up phone calls and for attorneys to review.

- Keeping up Morale and a positive phone voice (no one likes to talk to a grouch).

If you are a Intake Specialist with 2+ year of experience on the phone, APPLY TODAY

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Shift:

  • 8 hour shift

 

Weekly day range:

  • Monday to Friday


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