Operations Supervisor

2 months ago

Lexington, United States Marco Specialties Full time
Job DescriptionJob Description

Role Responsibilities:

The Operations Supervisor plays a critical role in ensuring the smooth functioning of various operational activities within our organization. This position involves supervising and leading a team, implementing efficient processes, and maintaining high standards of productivity and quality. Strong leadership skills, excellent problem-solving abilities, and a keen eye for detail are essential for success in this role.

  • Provide guidance, support, and deliver performance feedback for a team of operations staff.
  • Foster a positive, inclusive, and collaborative work environment that promotes teamwork and high morale.
  • Coordinate work schedules, assign tasks, and ensure adequate staffing levels to meet operational demands.
  • Conduct regular performance evaluations and provide coaching and training as needed.
  • Develop and implement quality control processes to ensure adherence to quality standards and regulatory requirements.
  • Conduct regular audits and inspections to identify and address any quality or compliance issues.
  • Foster effective communication and collaboration with cross-functional teams, including sales, customer service, and logistics, to ensure smooth operations and address any interdepartmental issues.
  • Act as a liaison between management and operations staff, provide updates, convey expectations, and facilitate information flow.
  • Lead and participate in operational meetings, provide insights, and contribute to decision-making processes.

Skills Scorecard:

  • Achieve top level metrics through attention to detail (Seek new high scores)
  • Learn new processes/jobs and be hungry for growth/willing to take on new responsibility (Seek Ownership)
  • Ability to Learn & Use Programs/Systems (Ofbiz/Qlik/Asana/Slack) (Educate & Empower)
  • Be coachable and learn from mistakes (Seek Ownership)
  • Demonstrates Passion - Cultural Fit (Prioritize Community & Family, Seek Ownership, Express Humility)
  • Problem solve/think about process - bring issues/roadblocks to attention with potential solutions (Simplify.)
  • Ability to focus amidst many tasks/distractions

 

Company DescriptionMarco Specialties is the leader in parts fulfillment for the pinball industry with almost 40 years of operational excellence. We are leading the industry in e-commerce excellence via our tech, data and ERP tools. Our associates often have the opportunity to wear multiple hats and gain experience in various aspects of our business. This can lead to a diverse skill set and the ability to understand the company's operations on a deeper level. We operate our business using the Entrepreneurial Operating System (EOS) which provides valuable alignment and strategy for continued business growth.

As a small businesses, we foster a close-knit community where each employee's contribution is recognized and valued. At Marco Specialties, there is a clear emphasis on building a positive culture and developing leadership within the team. We value continuous learning, growth, and improvement, offering ample opportunities for personal and professional development.Company DescriptionMarco Specialties is the leader in parts fulfillment for the pinball industry with almost 40 years of operational excellence. We are leading the industry in e-commerce excellence via our tech, data and ERP tools. Our associates often have the opportunity to wear multiple hats and gain experience in various aspects of our business. This can lead to a diverse skill set and the ability to understand the company's operations on a deeper level. We operate our business using the Entrepreneurial Operating System (EOS) which provides valuable alignment and strategy for continued business growth. \r
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As a small businesses, we foster a close-knit community where each employee's contribution is recognized and valued. At Marco Specialties, there is a clear emphasis on building a positive culture and developing leadership within the team. We value continuous learning, growth, and improvement, offering ample opportunities for personal and professional development.

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