Case Management Program Manager

Great Bay Services was founded in 1954 by families who had a child born with a disability. When the families were told by doctors to sign over guardianship and send their child to a state institution, the parents responded with passion, ferocity, and commitment which established what we now know, 70 years later, as Great Bay Services. Serving over 200 families from Hampton, New Hampshire to Portland, Maine, Great Bay Services empowers adults with intellectual disabilities, developmental disabilities, and autism to fulfill their lives’ potential as valued members of the communities we serve.

Our small, yet mighty, organization employs over 50 staff between our Dover, New Hampshire and Sanford, Maine locations.

Benefits:

• $1,000 sign-on bonus (Paid $500 after 30 days of employment, then remaining $500 after 90 days of employment)
• Health, Dental & Vision insurance
• Employer paid long-term disability & life insurance
• Weekly pay
• 403b
• Flexible Schedule
• Paid Time Off
• 9 paid holidays and additional floating holidays
• Professional Growth & Development opportunities
• Ancillary benefits such as short-term disability, life insurance, and supplemental dental
• Monthly treats to celebrate employee milestones

Summary:

The Case Management Program Manager is a member of the leadership team at Great Bay Services and oversees the case management program in Sanford, Maine. The Case Management Program Manager will be responsible for the management and oversight of the case management team with the support of a contracted clinical supervisor.

Case Management (CM) offers many services to individuals with disabilities. The program seeks to connect individuals with their communities so they may live as independently as possible. Individuals 18 and older will regularly schedule meetings with their case manager and collaboratively create an individualized yearly plan. Case Management provides individualized advocacy, planning, and coordination of services for clients.

Responsibilities:

• Supervise Case Managers in the Sanford office
• Monitor all aspects of CM work performance
• Provide routine supervision to CMs individually and group via monthly staff meetings
• Hire and coordinate training for new CMs as needed
• Monitor and timely respond to referrals for CM services through Great Bay Services
• Attend supervisory meetings and trainings as scheduled by DHHS OADS
• Distribute and communicate information to the CMs to ensure they have current information and guidelines
• Work closely with CMs and provide feedback to Program Manager to improve the quality-of-service delivery
• Advocate for and coordinate provision of services including medical, housing, employment, day services, and community inclusion
• Maintain accurate case records of assessment, activities, and plans; writes summaries, reports, letters, and memos
• Serve as Representative Payee for individuals
• Become Subject Matter Expert in Evergreen and other pertinent programming

Qualifications and Requirements:

• Bachelor’s Degree or higher in social services, public health, or other related field
• Registered Nurse and Licensed Independent Clinical Social Workers Preferred
• Minimum of four (4) years’ experience providing services to persons with intellectual disabilities and/or autism
• Experience leading a team
• Knowledge of the public education system in Maine (including flexible funding and family-focused service provision)
• First Aid & CPR Certified (certification training will be provided to candidates without it)
• Valid Driver’s License
• Carry Mandatory Auto Insurance of no less than 100K/300K
• Must be highly ethical, motivated, dependable, and organized
• Contribute to a culture of Safety, Passion, Accountability, Community, and Empathy
• Must pass routine criminal background check, DHHS background check (including Child Protective Services and Adult Protective Services), and motor vehicle check background check
• Evidence of commitment to the mission of Great Bay Services

Summary:

The Case Management Program Manager is a member of the leadership team at Great Bay Services and oversees the case management program in Sanford, Maine. The Case Management Program Manager will be responsible for the management and oversight of the case management team with the support of a contracted clinical supervisor.

Case Management (CM) offers many services to individuals with disabilities. The program seeks to connect individuals with their communities so they may live as independently as possible. Individuals 18 and older will regularly schedule meetings with their case manager and collaboratively create an individualized yearly plan. Case Management provides individualized advocacy, planning, and coordination of services for clients.

Responsibilities:

• Supervise Case Managers in the Sanford office
• Monitor all aspects of CM work performance
• Provide routine supervision to CMs individually and group via monthly staff meetings
• Hire and coordinate training for new CMs as needed
• Monitor and timely respond to referrals for CM services through Great Bay Services
• Attend supervisory meetings and trainings as scheduled by DHHS OADS
• Distribute and communicate information to the CMs to ensure they have current information and guidelines
• Work closely with CMs and provide feedback to Program Manager to improve the quality-of-service delivery
• Advocate for and coordinate provision of services including medical, housing, employment, day services, and community inclusion
• Maintain accurate case records of assessment, activities, and plans; writes summaries, reports, letters, and memos
• Serve as Representative Payee for individuals
• Become Subject Matter Expert in Evergreen and other pertinent programming

Qualifications and Requirements:

• Bachelor’s Degree or higher in social services, public health, or other related field
• Registered Nurse and License Independent Clinical Social Workers Preferred
• Minimum of four (4) years’ experience providing services to persons with intellectual disabilities and/or autism
• Experience leading a team
• Knowledge of the public education system in Maine (including flexible funding and family-focused service provision)
• First Aid & CPR Certified (certification training will be provided to candidates without it)
• Valid Driver’s License
• Carry Mandatory Auto Insurance of no less than 100K/300K
• Must be highly ethical, motivated, dependable, and organized
• Contribute to a culture of Safety, Passion, Accountability, Community, and Empathy
• Must pass routine criminal background check, DHHS background check (including Child Protective Services and Adult Protective Services), and motor vehicle check background check
• Evidence of commitment to the mission of Great Bay Services

EEO Statement

Great Bay Services is an equal opportunity employer, and it is our policy that employees and applicants will not be subjected to unlawful discrimination or harassment based on age, race, color, religion, sex, familial status, national or ethnic origin, sexual orientation, ancestry, veteran’s status, marital status, political affiliation, physical or mental disability, or any other basis prohibited by applicable state, federal or local laws

How to Apply

To be considered for this position, applicants should submit a cover letter and resume through our ADP application process or by e-mailing directly to: avalliere@greatbayservices.org with a subject line of "Case Management Program Manager".