Program Manager for Case Management Services

1 week ago

Sanford, Maine, United States Great Bay Services Full time
Job OverviewAbout Great Bay Services:

Established in 1954, Great Bay Services was created by families advocating for their children with disabilities. These families refused to accept the notion of institutionalization and instead founded an organization dedicated to empowering individuals with intellectual and developmental disabilities, as well as autism. Today, we serve over 200 families across the regions of Hampton, New Hampshire, to Portland, Maine, fostering independence and community integration for our clients.

Our dedicated team consists of over 50 professionals working from our locations in Dover, New Hampshire, and Sanford, Maine.

Employee Benefits:

  • Sign-on bonus of $1,000 (distributed in two installments)
  • Comprehensive Health, Dental, and Vision insurance
  • Employer-funded long-term disability and life insurance
  • Weekly payroll
  • 403b retirement plan
  • Flexible working hours
  • Generous Paid Time Off
  • Nine paid holidays plus additional floating holidays
  • Opportunities for Professional Development
  • Additional benefits including short-term disability and supplemental dental coverage
  • Monthly celebrations for employee achievements

Position Summary:

The Program Manager for Case Management Services plays a vital role in the leadership team at Great Bay Services, overseeing the case management operations in Sanford, Maine. This position entails managing and supervising the case management team, supported by a contracted clinical supervisor.

The Case Management program is designed to assist individuals with disabilities in connecting with their communities, promoting independent living. Clients aged 18 and older will engage in regular meetings with their case managers to collaboratively develop personalized annual plans. Our services encompass advocacy, planning, and coordination tailored to each client's needs.

Key Responsibilities:

  • Supervise the Case Management team in the Sanford office
  • Evaluate and monitor the performance of case management activities
  • Conduct regular supervision sessions with individual case managers and group meetings
  • Recruit and train new case managers as necessary
  • Manage and respond promptly to referrals for case management services
  • Participate in supervisory meetings and training sessions as required
  • Ensure case managers are informed of current guidelines and resources
  • Collaborate with case managers to enhance service delivery quality
  • Advocate for and coordinate access to essential services such as medical care, housing, employment, and community involvement
  • Maintain comprehensive case records, including assessments and service plans
  • Act as Representative Payee for clients when needed
  • Develop expertise in relevant software and programming

Qualifications:

  • Bachelor's Degree or higher in social services, public health, or a related field
  • Preferred qualifications include Registered Nurse or Licensed Independent Clinical Social Worker
  • A minimum of four years of experience working with individuals with intellectual disabilities or autism
  • Demonstrated experience in team leadership
  • Familiarity with the public education system in Maine, including flexible funding options
  • First Aid and CPR certification (training available for those without certification)
  • Valid Driver's License and mandatory auto insurance coverage
  • Must exhibit high ethical standards, motivation, reliability, and organizational skills
  • Contribute positively to a culture of Safety, Passion, Accountability, Community, and Empathy
  • Successful completion of background checks as required
  • Commitment to the mission and values of Great Bay Services

Equal Employment Opportunity Statement:

Great Bay Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on age, race, color, religion, sex, familial status, national origin, sexual orientation, ancestry, veteran status, marital status, political affiliation, physical or mental disability, or any other basis prohibited by applicable laws.

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