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Customer Service Representative
1 month ago
Overhead Door Company of Albuquerque™, a DH Pace Company, Inc., aspires to hire a Customer Service Representative to join our growing team We are seeking customer-focused candidates who have excellent communication and technical skills.
Responsibilities:
- Triage incoming calls from customers that require service/sales
- Work with the customer to understand their need and schedule the appropriate service
- Promote all products, services, and quote accurate pricing when appropriate
- Represent the company in a professional manner with good customer service and verbal communication skills
- Other responsibilities as assigned
Qualifications:
- High school diploma or GED required
- Customer service or administrative experience preferred
- Must be able to work independently with little supervision
- Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks
- Excellent verbal and written communication skills
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.
Our benefit offerings include:
- Medical, dental, and vision options: Available on the 1st day of the month following your start date
- Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- Competitive compensation: Including annual performance evaluations
- 401k retirement plan: Including an employer match
- Company paid: Life insurance, short-term disability, & long-term disability
- and more
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Building Safer Communities-DH Pace Company
My DH Pace Story
Overhead Door Company of Santa Fe™ - DH Pace Company, Inc.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.