Client Support
3 weeks ago
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Client Support
Location: Baltimore, MD, 21230 (Hybrid)
Duration: 12-Months-Contract
Pay Range is $20 - $20.74/hr. on W2
Job Description:
BACHELOR'S DEGREE PREFERRED, BUT NOT REQUIRED
Duties may include:
- Processing incoming and outgoing paperwork including mail and facsimiles
- Support client service associates and operational personnel
- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
- Make outbound contact both in writing and verbally with clients concerning paperwork
Requires:
- Ability to define and prioritize project activities and follow-up on project progress
- Strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
- Must be able to learn quickly and to engage in a number of detailed tasks at once.
- Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
Top Skills:
- Strong written and verbal communication
- Attention to detail
- Problem solver
- Demonstrates excellent attention to detail when analyzing or interpreting data.
- Displays well-developed ability to comprehend, reason and process complex data.
- Breaks down problems/issues into smaller, more manageable parts.
- Asks appropriate questions to source and validate data in order to support comprehensive analysis; consult subject matter experts where needed.
- Combines clear and appropriate escalation with suggestions on appropriate risk reduction strategies.
- Listens attentively, ask exploratory questions, and paraphrase.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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