Client Support

3 weeks ago


Baltimore, United States ASK Consulting Full time $20
Job DescriptionJob Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Client Support

Location: Baltimore, MD, 21230 (Hybrid)

Duration: 12-Months-Contract 

Pay Range is $20 - $20.74/hr. on W2 

Job Description

BACHELOR'S DEGREE PREFERRED, BUT NOT REQUIRED

Duties may include:

  • Processing incoming and outgoing paperwork including mail and facsimiles
  • Support client service associates and operational personnel
  • Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
  • Make outbound contact both in writing and verbally with clients concerning paperwork

Requires:

  • Ability to define and prioritize project activities and follow-up on project progress
  • Strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
  • Must be able to learn quickly and to engage in a number of detailed tasks at once.
  • Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.

Top Skills:

  • Strong written and verbal communication
  • Attention to detail
  • Problem solver
  • Demonstrates excellent attention to detail when analyzing or interpreting data.
  • Displays well-developed ability to comprehend, reason and process complex data.
  • Breaks down problems/issues into smaller, more manageable parts.
  • Asks appropriate questions to source and validate data in order to support comprehensive analysis; consult subject matter experts where needed.
  • Combines clear and appropriate escalation with suggestions on appropriate risk reduction strategies.
  • Listens attentively, ask exploratory questions, and paraphrase.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.



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