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Legal Intake Specialist

3 months ago

Edmond, United States McGuire Law Firm Full time
Job DescriptionJob Description

Job Title: Legal Intake Specialist

Are you the type of person who can talk to total strangers and feel at ease? Do you exude confidence when you talk to others? Are you a self-starter who is willing to go the extra mile to hit your goals? If this is you, then you may be a perfect fit for our Legal Intake Specialist role.

As a Legal Intake Specialist at McGuire Law, your job is to confidently present our firm’s service information and options to new clients with the objective of the client retaining our firm for representation. This requires strong communication and presentation skills via phone, text, chat, e-mail, data entry and other tasks related to potential case intake. This is a position for someone who is looking for a long term commitment with opportunities to grow.

Key Responsibilities Include:

· Answer all incoming calls from 8:00 – 5:00, and screen for new clients that meet case selection criteria;

· Respond to all incoming marketing inquires, and screen for new client that meets case selection criteria

· Enter New Client detailed information into CASEpeer Case Management Software

· Schedule consultations with New Client and assigned attorney. Add event to CASEpeer calendar

· Schedule all reminder texts/emails for clients

· Prepare and send documents to New Clients, via e-sign, email, mail, fax (attorney-client contract, LOR, Medial and Employment Authorizations)

· Meet and Greet Clients that come to office

· Responsible for receiving incoming all firm mail, emails, faxes, and uploading into the Case Peer Mail Center and assign each document directly to a case for review.

· Adding notes to client’s files when client calls in and directing assigned attorney to note

· Set up Electronic Files/Folders for all new cases

· Monitor Google Leads daily and move all leads into completed status

· Responsible for getting all Clients to post positive Google reviews upon completion of case

Requirements:

· Motivated, People friendly, excellent communicator, dependable

· Experience with Case Management Software - CASEpeer

· Excellent written and verbal communication skills

· Computer skills with Microsoft Office Suite

· Prior law firm experience is a plus.

If you are interested, here is what you need to do:

Email your resume to careers@kentmcguirelaw.com. In your email include the following information:

1. Why this particular role appeals to you and why you’re the best person to fill it.

2. What you’re looking for as far as compensation rate.

3. Leave a phone number and the best time to reach you even if it is on the weekend or after regular work hours.

If you sound like the type of person we are looking for, we will bring you in for an interview, and you can decide if you want to be part of our firm.

That’s it. The next move is up to you.

 

Company DescriptionMcGuire Law is a small but growing personal injury and bad faith insurance law firm that handles cases statewide.
We are a Plaintiffs only firm exclusively representing victims of serious personal injury, wrongful death, and wrongful insurance claim denials. We’ve been doing this successfully year after year for over 35 years.
Our clients are going through one of the most challenging times of their life and they look to us for support in getting them through it.
We’re looking for people to join our team who are self-starters, energetic, highly organized, who work well with other people, and who are looking not just for a job but want to become an important part of our law firm for the long haul.Company DescriptionMcGuire Law is a small but growing personal injury and bad faith insurance law firm that handles cases statewide.\r
We are a Plaintiffs only firm exclusively representing victims of serious personal injury, wrongful death, and wrongful insurance claim denials. We’ve been doing this successfully year after year for over 35 years.\r
Our clients are going through one of the most challenging times of their life and they look to us for support in getting them through it.\r
We’re looking for people to join our team who are self-starters, energetic, highly organized, who work well with other people, and who are looking not just for a job but want to become an important part of our law firm for the long haul.