Bilingual Customer Service Representative
7 days ago
Bilingual Customer Service Representative Job Description
About Us
Join our team at Elgin Furniture We are a trusted name and iconic brand in the furniture business, we continue to guarantee the same excellent quality, prices, and customer service that we were founded upon over 70 years ago. If you are interested in a career in the retail furniture industry, we are committed to your success today and into the future.
About the Role
Bilingual Customer Service Representatives are responsible for building and maintaining positive relationships with new and existing customers to meet and exceed the company’s annual operating plan by engaging with and educating prospective customers.
Day-to-day, this means:
- Maximize excellent customer service and customer satisfaction.
- Meets and/or exceeds minimum sales standards and assigned sales goals.
- Prospect new customers through various networking and clienteling efforts.
- Completes all required initial and ongoing sales training programs and attends required store meetings.
- Communicates with all internal/external customers, clients, management and/or colleagues in a professional manner.
- Works independently and/or cooperatively with others as part of a team
- Other duties may be assigned outside of the scope of this job description, as the business needs require.All employees are expected to be team players and contribute to the team needs.
About you
Elgin employees are optimistic, passionate, and enthusiastic about the customers we serve.No experience is necessary.We are happy to train those with great interpersonal skills, good phone etiquette, customer service skills, basic computer skills, and an outgoing personality.
Applicants must be bilingual (Spanish & English) to be considered for the position.
About the Opportunity
- Base salary + uncapped commission structure
- 401K with company matching.
- Training provided on the job by industry experts.
- Relaxed work environment with a beautiful showroom displaying top brands & trends.
- Excellent career growth opportunities.
OUR MISSION
A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.
OUR VALUES
LOYALTY
We are fully committed to every client and employee.
ETHICS
People trust us to adhere to our word and know us to be honest, open, ethical, and fair.
ACCOUNTABILITY
We are responsible for the success of our company, employees, and clients.
DEDICATION
Ensuring the highest level of satisfaction is our promise.
EMPOWERMENT
We encourage growth and development of each individual.
RESPECT
Each individual gives respect to each other, our talent, and our clients.
SAFETY
We promote a culture of safety that is reflected in our beliefs and attitudes.
OUR VISION
To expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.Company DescriptionFounded in 1968, Minutemen Staffing is the cornerstone of The Minutemen Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minutemen Human Resource System has grown to become one of the largest private employer service organizations in the United States.\r
\r
OUR MISSION\r
A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.\r
\r
OUR VALUES\r
LOYALTY\r
We are fully committed to every client and employee.\r
ETHICS\r
People trust us to adhere to our word and know us to be honest, open, ethical, and fair.\r
ACCOUNTABILITY\r
We are responsible for the success of our company, employees, and clients.\r
DEDICATION\r
Ensuring the highest level of satisfaction is our promise.\r
EMPOWERMENT\r
We encourage growth and development of each individual.\r
RESPECT\r
Each individual gives respect to each other, our talent, and our clients.\r
SAFETY\r
We promote a culture of safety that is reflected in our beliefs and attitudes.\r
\r
OUR VISION\r
To expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.
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