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Customer Service
3 months ago
Printing Customer Service
Job Description: Customer Service
Interprint Web Printing is currently recruiting career-minded individuals to serve as customer service associate within our in-house sales department. The ideal candidate has a background in customer service or inside sales. The candidate will collaborate with inside sales representatives to perform a variety of clerical responsibilities, work on existing customer accounts, and develop house account leads from inbound inquiries pertaining to our products and services.
Key Responsibilities:
* Collaborate with inside sales representatives to perform a variety of clerical responsibilities.
* Respond to client emails, phone calls and company visits (environment is in-house, no travel involved)
* Follow up with customers on recent estimates and manufacturing orders.
* Work closely with the production team to ensure timely shipment of products.
* Coordinate project details with customers.
* Product invoicing.
* Cultivate strong relationships with existing customers and new house leads.
Skills Needed Include:
* Experience in the printing industry is preferred.
* Excellent written and verbal communication skills.
* The ability to foster teamwork and collaboration.
* Organizational and efficiency skills.
* The ability to multitask.
* Strong work ethic and passion for learning.
* Proficiency with computers and popular office software such as Microsoft Word, Excel, etc.
Benefits:
* Career path with ongoing training.
* Supportive team environment
* Medical / dental / vision coverage.
* Life insurance.
* Disability.
* 401(k) plan.
* Paid Vacation.
59 Years In Business - Customers benefit from our hands on personal approach with attention to detail on each product we produce. We have a team of dedicated employees and active on-site ownership committed to achieve high standards of performance for our clients.
For additional information on our company and services: www.InterprintWebPrinting.com
Company Description59 Years In Business - Interprint is privately held, family owned and operated by the same family of printing professionals who founded the company in 1965. Now In our 3rd generation of family stewardship, department managers have been with the company for over 40 years, and is one key element in maintaining our quality and consistency.Company Description59 Years In Business - Interprint is privately held, family owned and operated by the same family of printing professionals who founded the company in 1965. Now In our 3rd generation of family stewardship, department managers have been with the company for over 40 years, and is one key element in maintaining our quality and consistency.