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Office Manager

3 months ago

Laguna Beach, United States RD Training Systems LLC Full time
Job DescriptionJob Description

We are seeking an Administrative Staff Support Assistant to manage the day-to-day operations of our office effectively. In this role, you will be responsible for handling client accounts, managing incoming calls, and providing comprehensive support to our office, marketing, and staff. If you excel at multitasking, implementing office policies and procedures, and offering administrative support to our CEO, Executive Director, and Sales team, we invite you to apply for this position. Working hours are Monday to Friday, from 9:00 am to 4:30 pm, depending on workload.

Key Objectives:

  • Provide administrative assistance to the Office Manager, Marketing Director, VP of Sales, and Executive Director, supporting them with various tasks and projects.
  • Perform office duties, such as filing, scanning, managing customer invoices, editing online templates and training manuals, and reordering supplies.
  • Ensure the office is organized and maintained efficiently.
  • Manage incoming calls, voicemails, and customer service email accounts.
  • Implement company policies and procedures.
  • Assist with data entry and updates.
  • Oversee text and email campaigns for the marketing team.
  • Coordinate meal orders for company meetings and workshops.
  • Create and manage leads lists for meetings and workshops.
  • Conduct online research and gather leads.
  • Maintain customer relationships, resolve conflicts, and handle inquiries.
  • Manage incoming and outgoing packages.
  • Contribute to special projects as required.

Requirements:

  • Possess strong analytical, organizational, and project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
  • Display accuracy and attention to detail in all aspects of work.
  • Demonstrate exceptional customer service skills.
  • Exhibit excellent organizational skills and the ability to prioritize effectively.
  • Proactively solve problems independently and think creatively.
  • Identify and address potential issues promptly.
  • Proficient in MS Office applications (Word, Excel, Outlook, and PowerPoint).
  • Be a quick learner, especially when it comes to computer apps and programs.
  • Exhibit strong critical thinking and problem-solving abilities, with the capacity to manage multiple tasks, projects, and requests from various sources with different priorities and deadlines.
  • Communicate effectively through verbal, written, and interpersonal channels.
  • Efficiently prioritize heavy workloads, demonstrating superior planning and organizational skills.
  • Actively listen and provide regular feedback.
  • Work effectively with minimal supervision.
  • Possess advanced computer skills, including knowledge of internet functions.
  • Collaborate effectively with team members, displaying a friendly and personable "can-do" attitude.
  • Be a self-starter, contributing new ideas to handle a variety of tasks.

Please email your resume to us directly at rdtrainingsystems@gmail.com and include a short video to introduce yourself, highlighting your experience and why you are qualified for the position.

Company DescriptionRD Training Systems, LLC was founded in 1984. It was quickly built into the most successful training and seminar promotion company in North America. We provide real estate productivity training symposiums, seminars, and workshops. RD Training Systems has produced and promoted thousands of training programs across North America. To date, RD Training Systems has solely been responsible for training more than half a million Realtors.Company DescriptionRD Training Systems, LLC was founded in 1984. It was quickly built into the most successful training and seminar promotion company in North America. We provide real estate productivity training symposiums, seminars, and workshops. RD Training Systems has produced and promoted thousands of training programs across North America. To date, RD Training Systems has solely been responsible for training more than half a million Realtors.