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Order Management Coordinator
2 months ago
We are seeking a Sales Coordinator/Office Assistant to join our team You will be responsible for a variety of tasks including but not limited to placing office orders, entering bills on Quickbooks, troubleshooting simple technical issues, placing customer orders etc.
Responsibilities:
- Enter and track customer orders
- Enter bills on Quickbooks
- Inventory review
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Provide office back-up as needed
- Must be able to lift 25 lbs
Qualifications:
- Previous experience in consumer electronics, customer service, sales, or other related fields preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Multilingual - English & Spanish (read, speak and write)
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