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Customer Service Representative

2 months ago

New Holland, United States Zimmerman Roofing, LLC Full time
Job DescriptionJob Description

Do you enjoy talking with people and providing excellent customer service? Are you looking for a career with an established company? Do you want to work for a company that cares about its people just as much as its customers?

Join Our Team

We are a full service, residential roofing, windows, door, and siding company servicing Lancaster, Berks, Chester, York, and Lebanon counties. Currently we are in search of a Customer Care Representative with great customer service skills, phone etiquette, and a willingness to learn- Monday through Friday 9-5pm.

Benefits - The Stuff You Care About:

  • $13-15 an hour
  • Health, dental and vision insurance
  • Life Insurance
  • Accident Insurance 
  • 401K Plan with a Match
  • PTO

What It Takes

  • High school diploma/GED required
  • Customer service experience required
  • Strong knowledge of Microsoft Excel and Word
  • Valid Driver’s License
  • Drug Free and Clean Background
  • Bilingual a plus, not required

 

The Customer Care Representative supports the day-to-day operations of the company and is the primary point of contact for customers. The CCR answers incoming calls and makes outgoing calls, while the primary job task is booking service calls for both companies and resolving customer relations in a professional manner. As part of this responsibility, the CCR will interact with not only the customers but the field personnel, with dispatching, and managing both companies' schedule boards to ensure efficiency and accuracy. Apply today for immediate consideration.

Zimmerman is an equal opportunity employer.

 

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