Administrative Assistant

3 weeks ago


Southfield, United States Xpress Non-Emergency Medical Transportation, Inc. Full time
Job DescriptionJob Description

Job description

Role: The Core Mission of this position is to enhance our Customer Service Capabilities by increasing responsiveness to calls and ensuring timely scheduling of appointment/ride requests.

Responsibilities:

  • Provide assistance with customer service, call intake
  • Other office duties as assigned

Qualifications and Education Requirements

  • 2 years of customer service experiences in a customer facing role in an office environment
  • MUST BE A MATURE SELF MOTIVATED INDIVIDUAL
  • MUST BE ABLE TO COMMIT TO A 40 HR Work Week
  • Experience taking calls on multi-line phone systems
  • Able to speak professionally and clearly to clients
  • Must have excellent skills with Microsoft Word, Excel and navigating the internet

PREFERRED SKILLS

THE PERSON WHO FILLS THIS POSITION MUST HAVE:

  • An excellent knowledge of customer service etiquette and what it means to go above and beyond for the customer and coworkers
  • The ability to keep a level head under pressure
  • GREAT COMMUNICATION SKILLS ARE A MUST
  • Must pay attention to details
  • Must exhibit a sense of ownership in their work; that is, exhibiting a sense of pride in the work they complete
  • A self-starter attitude

Xpress NEMT, Inc. is an EEOC employer.

Job Type: Full-time

Salary: $15.00 per hour

Benefits:

  • Employee assistance program
  • Paid time off
  • Annual Bonus

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday

 

Work Location: In person

Company DescriptionOur CORE business is helping people stay mobile. And, by doing so helping to maintain or enhance the enjoyment of life. Sounds easy, right? Well, it is.

Xpress Non-Emergency Medical Transportation (XNEMT), Inc. provides transportation resources and is always on the lookout for associates with an appealing skill level and kind heart.Company DescriptionOur CORE business is helping people stay mobile. And, by doing so helping to maintain or enhance the enjoyment of life. Sounds easy, right? Well, it is. \r
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Xpress Non-Emergency Medical Transportation (XNEMT), Inc. provides transportation resources and is always on the lookout for associates with an appealing skill level and kind heart.

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