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Technical Support Specialist

4 months ago

Melbourne, United States Q-SAQ INC Full time
Job DescriptionJob Description

Role Description

This is a full-time hybrid role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. The role will be located in Melbourne, FL, with flexibility for remote work.

Qualifications
 

  • Technical Support and Troubleshooting skills
  • Analytical Skills
  • Customer Support and Customer Satisfaction
  • Excellent problem-solving ability
  • Strong communication skills
  • Attention to details
  • Familiarity with access control systems is a plus
  • Prior experience in a customer support role is beneficial

Requirements and Qualifications:

· A high school diploma or GED certificate

· Strong organization and phone skills

· Computer proficiency

· Strong written and verbal communication skills

· Experience in vehicle parking and access control

Company DescriptionQ-SAQ INC a vehicle barrier gate expert. Q-SAQ, Inc. is an established and sound US organization focusing on the vehicular access control market. We can provide total access solutions for all your needs. The company’s foundation was built on over 25 years of experience in the parking and access control industries. Family owned and operated, our number one goal is to provide clients with excellent product quality and support from day one.

Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we offer.

Our ELKA barrier arm gates are the finest products on the market providing an exceptionally reliable and maintenance free experience. We offer several options of our ELKA automatic gates as well as access control components and complete solutions.Company DescriptionQ-SAQ INC a vehicle barrier gate expert. Q-SAQ, Inc. is an established and sound US organization focusing on the vehicular access control market. We can provide total access solutions for all your needs. The company’s foundation was built on over 25 years of experience in the parking and access control industries. Family owned and operated, our number one goal is to provide clients with excellent product quality and support from day one.\r
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Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we offer.\r
\r
Our ELKA barrier arm gates are the finest products on the market providing an exceptionally reliable and maintenance free experience. We offer several options of our ELKA automatic gates as well as access control components and complete solutions.