Current jobs related to Technical Support Specialist - Melbourne - Wärtsilä

  • Technical Support Specialist

    2 days ago

    Melbourne, Florida, United States Wärtsilä Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...

  • Technical Support Specialist

    4 days ago

    Melbourne, Florida, United States Wärtsilä Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...

  • Technical Support Specialist

    7 days ago

    Melbourne, Florida, United States Intrepidus Talent Solutions Full time

    Technical Support SpecialistAt Intrepidus Talent Solutions, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll provide top-notch technical assistance to our customers, ensuring their critical communication systems are always up and running.Key Responsibilities:Provide technical support to...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Percepta Full time

    Position OverviewTechnical Support SpecialistAt Percepta, we pride ourselves on delivering exceptional service across all markets we serve. As a Technical Support Specialist, you will play a vital role in crafting and providing outstanding customer experiences while enjoying the benefits of being part of a distinctive organizational culture.Key...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Visium Resources Full time

    Position OverviewVisium Resources is seeking qualified candidates for the role of Technical Support Specialist. This position is a contract opportunity focused on providing exceptional support to end-users within a corporate environment.Role SummaryThe Technical Support Specialist will be tasked with managing a ticket queue, addressing incoming user...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Calvary Chapel Fellowship of Melbourne Full time

    Position OverviewCalvary Chapel Fellowship of Melbourne is in search of a dedicated IT Support Specialist to join our team on a part-time basis. This role is essential in ensuring that our staff and volunteers receive the technical assistance they need to perform their duties effectively.Key ResponsibilitiesRespond promptly to support requests from team...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Florida, United States Florida Institute of Technology Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the Florida Institute of Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our faculty, staff, and students.Key ResponsibilitiesTier 1 and 2 Support: Provide timely and effective technical support to...

  • Technical Support Specialist

    1 week ago

    Melbourne, United States Intrepidus Talent Solutions Full time

    Technical Support Specialist You will provide technical support to customers, primarily made up of Emergency Management Agencies and Nuclear Plants throughout the US.  You'll be part of a team that provides robust solutions used by customers that have the need for critical, assured communications, and alert and warning capabilities. Our systems are...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States AppleOne Full time

    Job DescriptionAppleOne is in search of skilled Technical Support Specialists for a promising opportunity.Ideal candidates should possess the following qualifications: High School Diploma or GED An Associate's Degree in Information Technology is highly preferred 3 to 5 years of experience in a Technical Support role Proficiency in Windows network management...

  • Technical Support Specialist

    2 days ago

    West Melbourne, Florida, United States National Service Source Full time

    National Service Source is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring that our clients receive the...

  • Technical Support Specialist

    4 days ago

    West Melbourne, Florida, United States National Service Source Full time

    National Service Source is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring that our clients receive the...

  • Automotive Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Percepta Full time

    Job OverviewPosition Title: Automotive Technical Support SpecialistCompany: PerceptaLocation: RemoteAs an Automotive Technical Support Specialist, you will play a vital role in delivering exceptional service to our clients. Your expertise will contribute to enhancing customer satisfaction while being part of a dynamic team culture.Key Responsibilities:Handle...

  • Marketing Support Specialist

    6 days ago

    Melbourne, United States STS Technical Services Full time

    STS Technical Services is hiring a Marketing Support Specialist to provide global administrative support to the Director of Marketing, CRM & CX, and the entire Marketing department. This role involves managing reports, analyzing market data, handling purchasing and inventory, and supporting various marketing campaigns. Key Responsibilities: Provide global...

  • Customer Support Specialist

    3 weeks ago

    Melbourne, Florida, United States TCI Technology Consulting Inc Full time

    Technical Customer Support SpecialistTCI Technology Consulting Inc is looking for a dedicated Technical Customer Support Specialist for a contract-to-hire position.Position Overview:Deliver technical assistance through inbound and outbound communications, manage email queues, and document incidents in a management system.Oversee alarm conditions, assess, and...

  • Technical Support Specialist

    2 weeks ago

    Melbourne, Florida, United States Percepta Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Services Technician to join our team at Percepta. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our customers, resolving complex technical issues, and ensuring seamless customer experiences.Key ResponsibilitiesProvide...

  • Powertrain Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Percepta Full time

    Powertrain Assistance Center (PAC) At Percepta, we are dedicated to delivering exceptional service across all markets we support. As a Powertrain Technical Support Specialist , you will play a vital role in creating and enhancing outstanding customer experiences while enjoying the benefits of being part of a distinctive culture. Key Responsibilities •...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States BC Tech Pro Full time

    Position OverviewThis role is an intermediate-level position focused on the maintenance and repair of various technology products commonly used in an end-user computing setting.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key Responsibilities:Conducts basic to moderately complex...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States BC Tech Pro Full time

    Position OverviewThis role is an intermediate-level position focused on the maintenance and repair of various technology products commonly found in an end-user computing environment.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key Responsibilities:Conducts basic to moderately...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States BC Tech Pro Full time

    Position OverviewThis role is an intermediate-level position responsible for addressing issues related to the maintenance and repair of various technology products commonly found in an end-user computing setting.This is a full-time, onsite role.Benefits include Health, Dental, Vision, and 401k.Compensation begins at $20.50 per hour.Key...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Florida, United States BC Tech Pro Full time

    Job SummaryBC Tech Pro is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their technology-based products are functioning properly.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to...

Technical Support Specialist

3 months ago

Melbourne, United States Wärtsilä Full time

Location(s): Hamburg, DE Melbourne, FL, US Moschato, GR Gdansk, PL

** Technical Support Specialist**

A safer, low-carbon shipping industry is underpinned by data sharing. We at Wrtsil Voyage are creating the digital infrastructure needed to enable high-performing maritime logistics. Through our world-leading Smart Marine portfolio, we support our customers in their efforts to ensure secure, highly energy-efficient and cost-effective marine operations.

We are seeking for passionate

**Technical Support Specialists (m/f/d)**

to join our Customer Support teams on a permanent basis at our sites in Melbourne Florida, Hamburg Germany, Gdansk Poland or Athens Greece.

**As Technical Support Specialist **your work will focus on these responsibilities:****

* Provide Technical Support to internal and external Customers during Installation, Commissioning, and Operation of our products throughout the products life cycle

* Participate in the teams duty roster, ensuring 24/7 Technical Support availability by phone and email

* Analyse, Troubleshoot and ultimately resolve reported issues by giving guidance over phone/email or by connecting to faulty systems remotely

* Make use of the product documentation and Wrtsil Voyage internal Knowledge Base(s) before seeking advice from Technical Expert Team and other(s)

* Share the experience and knowledge with your colleagues through communications and by contributing to the Knowledge Base(s)

* Decide for Field Support when solving an issue remotely is not feasible or appropriate

* For Issues that require Field Support, develop an Action Plan including all actions, skills and spare parts required to resolve the issue onsite

* Undertake investigations and Field Support on Vessels, when required

* Partner up with RMA to handle and technically approve Warranty Returns

* Follow the applicable processes and procedures relevant to your role and responsibilities

* Review the Quality Management System requirements and ensure operations is in compliance and follow all HSE and PPE guidance and standards

**To be successful in this role, we expect you to have:**

* A Diploma/Degree in Electrical/Electronical/Maritime Engineering, Certification in Computer Technology or similar field

* 3 years of experience in a Marine Navigational or IT-Technical-Support environment

* Good communication skills and good command of the English language (both written and verbal)

* Passion for excellent customer service and customer focus and to work independently

* A result-orientated individual who likes to build relationships

* Good time management and organisation skills - able to effectively manage the workload by periodisation and coordination

* Able work effectively and efficiently independently and as part of a team

* IT literacy required

**Why you and us**

We at Wrtsil believe in empowerment, ownership and taking responsibility of our work. We support each others growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

**Contact & next steps**

Please apply by **30 December 2021** at 23:59 EEST. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

**This is Wrtsil**

*Wrtsil Voyage transforms how vessels perform their voyage by leveraging the latest digital technologies to deliver a step-change in safety, efficiency, reliability, and emissions. We are committed to creating a Smart Marine Ecosystem, whereby every vessel can connect to digital services that make voyaging safer and greener. With the broadest Smart Marine portfolio in the market, we are well positioned to lead the industry towards becoming digitally connected across the entire value chain and to be the first partner of choice when leveraging the latest digital technologies.*

*Wrtsil is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wrtsil maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wrtsils net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wrtsil is listed on Nasdaq Helsinki.* *Find out more at*