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IT Help Desk Position

2 months ago

West Caldwell, United States Ralph Clark Associates Full time $18
Job DescriptionJob Description

We are seeking an Entry Level Help Desk Tech who is looking to start their career to join our team You will resolve computer-related issues for our clients.

  • Location is Pine Brook, NJ - ( north jersey, one town over from West Caldwell )
  • Position is on site Monday - Friday 12pm to 8 pm
  • pay is $18hour
  • After 3 months medical benefits, vacation, paid calendar holidays will be offered
  • Entry Level position with opportunity for growth within the company
  • Will Discuss the company this position is with when we do the phone interview with applicants
  • Will reach out to you via e mail once we receive your application to set up a phone interview
  • Please read the spec before applying serious inquiries only
  • Looking for someone who can start right away or within a week of the in person interview 

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience is a plus but not a must : in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Any certs a plus

If you are interested in the position please e mail me your resume Tiffany@ralphclarkassociates.com

Company DescriptionWe are an U.S.A. , IT staffing firm with over 30 years of experience. We bridge the IT talent demand- supply gap though an innovative, best in class recruiting engine, backed by a dedicated team of customer service focused executives and recruiters that help provide 100% performance satisfaction backed by a company guarantee program. We help companies of all sizes find the talent they need on a contract- to- hire and permanent basis.Company DescriptionWe are an U.S.A. , IT staffing firm with over 30 years of experience. We bridge the IT talent demand- supply gap though an innovative, best in class recruiting engine, backed by a dedicated team of customer service focused executives and recruiters that help provide 100% performance satisfaction backed by a company guarantee program. We help companies of all sizes find the talent they need on a contract- to- hire and permanent basis.