Billing Specialist

4 weeks ago


Alpharetta, United States Softrim LLC Full time
Job DescriptionJob DescriptionSalary:

Job Summary:

 

We are seeking an experienced and detail-oriented billing specialist to join our accounting team.  The billing specialist ensures the timely and accurate drafting and collection of invoices and maintains up-to-date accounts receivable records.  The successful candidate will exhibit exceptional attention to detail, strong communication skills, and a customer-focused approach to maintaining positive client relationships.

 

Responsibilities:


  • Accounts Receivable Management:
    • Record and maintain accurate and up-to-date accounts receivable records.
    • Generate and send invoices to clients on a regular basis.
    • Monitor customer accounts for payment discrepancies and investigate and resolve any discrepancies promptly.
    • Reconcile accounts and ensure that payments are allocated correctly.
    • Maintain organized customer files and records.

 

  • Collections:
    • Contact customers with overdue accounts to collect outstanding payments.
    • Follow up on past-due invoices through phone calls, emails, and written communication.
    • Record and document all collection activities in a systematic and organized manner.

 

  • Customer Relations:
    • Maintain positive and professional relationships with clients while managing collections.
    • Respond promptly to customer inquiries regarding invoices, billing, and payment status.
    • Address customer concerns and resolve payment issues with a customer-centric approach.

 

  • Reporting:
    • Prepare regular reports on accounts receivable and collections status for management.
    • Provide updates on collections progress and any potential issues that may impact cash flow.

 

  • Process Improvement:
    • Suggest and implement process improvements to enhance the accounts receivable and collections process.
    • Collaborate with the finance team to streamline operations and increase efficiency.

 

Qualifications:


  • Proven experience in billing, collections, or similar finance role.
  • Strong knowledge of accounts receivable and collections best practices.
  • Excellent communication and negotiation skills.
  • Proficiency in accounting software and Microsoft Office, especially Excel.
  • Detail-oriented and organized with a strong focus on accuracy.
  • Bachelor’s degree in Accounting, Finance, or a related field preferred.

 

Work Location:  In-office.

 

Supervisor:  CFO

 

Employment Terms:  Full-time, Non-exempt, Hourly.  Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period.  Typical business hours are from 8:00 a.m. until 5:00 p.m., Monday through Friday, excluding company-observed holidays.



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