Program Coordinator

2 weeks ago

Alpharetta, United States HRC International Full time

Company Description

HRC International is a training and career development company based in Alpharetta, GA. Since 1995, HRC has been connecting the best possible employers with the best possible employees in the international hospitality and education industry. As a designated J-1 visa sponsor, HRC provides qualified hospitality talents at luxury hotels and fine dining restaurants and highly skilled teachers at renowned schools. HRC prioritizes long-lasting relationships and never puts profits before people, making it a leader in international training and career development.


This is a full-time on-site role for a Program Coordinator at HRC International in Alpharetta, GA. The Program Coordinator will be responsible for program management, communication, customer service, project management, and program development. The Program Coordinator will oversee the day-to-day tasks associated with coordinating and managing various programs within the organization. 


Program Coordinator duties: 


  • Account management - maintain active clients by relationship building by phone and video calls to key contacts 
  • Maintain 25 calls/video chats per week with hosts 
  • Monitor balance of programs per account that align with the regulations 
  • Educates employers on J-1 visa regulations; provides ongoing assistance and support your accounts 
  • Conduct education calls with new main contacts and primary managers, maintain relationships by phone or video calls 
  • Maintain and update host employer files: company details, housing/transportation 
  • Creates J1 programs for accounts and obtain account approval 
  • Send resumes and obtains hiring decisions and notifies account of updates on their exchange visitors to include consulate   approval and flight updates (bcc the sponsor on this email) 
  • Update Billing account details 
  • Obtain specific on-site cultural activities per account 
  • Verify status 3 programs in Otys 
  • Assist with Transfers when needed 
  • Assist with inventory office supplies 
  • Submits TIPP into sponsor database 
  • Obtain updated HCA for any ASSE Aspire hosts 
  • Supports and assists the Business Development Specialist 
  • Plans and monitors an individual sales plan as part of HRC’s overall forecasting goals 
  • Assists Director with special projects when needed 


Qualifications and relative experience 


  • Project Management skills 
  • Excellent communication and customer service skills 
  • Strong organizational and multitasking abilities 
  • Ability to work well in a team environment 
  • Attention to detail and problem-solving skills 
  • Bachelor's degree in business administration
  • Hospitality work experience


What does HRC International offer you? 


  • A challenging and demanding position with great rewards both personal and financial. 
  • A competitive salary  
  • A dynamic and diverse work environment with the opportunity to interact on all levels with people from around the world daily. 
  • A dedicated team of professionals to support and assist in achieving set goals and targets. 
  • The opportunity to travel internationally and experience the exciting industry of training and career development. 
  • PTO, 8-5 Mon- Friday schedule 

 

Program Coordinator reports to the Director 

Job Type: Full-time 

Salary $45,000 base plus the incentive opportunity. IRA Plan after 6 months 

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