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Administrative IT Assistant

3 months ago

Austin, United States The Porter Company Full time
Job DescriptionJob Description

Do you take initiative, work with a sense of urgency, and enjoy solving problems?

We are looking for a unique individual who thrives on accountability and problem solving in a steady paced environment to join our team as an IT Assistant. Must be self-starting as well as have excellent analytical and communication skills. The keys to success as an IT Assistant are being able to follow detailed processes and overcoming obstacles while remaining flexible with competing priorities.

Job Duties:

• Track incoming orders, asset tag, make arrangements for pick up/delivery.

• IT Request/new hire set up (adding to Active Directory/Azure, setting up Laptops/iPhone/iPads, making updates to documents through multiple dashboards/apps).

• Employee exit (wiping devices, updating documents and multiple dashboards/apps, including Active Directory and Azure).

• Reconcile invoices monthly, notify supervisor of outliers.

• Reset conference room equipment weekly.

• Rolling review of new hires/terminations one month after onboarding date to ensure new hire paperwork was signed and returned, email signatures were set up, no residual action items are required. Notify IT Specialist of any delinquencies/issues.

• Assist IT Specialist with addressing security outliers by email and phone calls.  Follow up with IT Specialist if outliers remain.

• Audit phone list, asset tracker, and multiple dashboards/apps to ensure records are accurate and upkeep is being maintained.

• Keep vault containing IT equipment inventory organized.

• Arrange for all decommissioned IT equipment to be recycled as often as weekly.

• Assist IT Specialist with companywide tech initiatives (pulling reports, generating lists, calling employees to make contact) as they come up, usually every 3-6 months, lasting 1 to six months on average.

Requirements:

• Proficient in Microsoft Office

• Ability to follow basic troubleshooting steps related to end user computing environments, printers, computer devices, and mobile devices.

• Positive attitude and ability to work as a team member

• High energy level capable of multi-tasking and self-direction; very detail oriented

• Knowledge and ability to operate standard office equipment

• College degree preferred but not required

*Pay is commensurate with experience

Company DescriptionThe Porter Company has maintained its reputation as one of Texas' premier, multi-faceted mechanical contractors for over 75 years. We strive to uphold our core values in every component of our establishment. Integrity, accountability, performance, team, and balance - these are the elements embodied by our top leadership throughout the entirety of our organization. We don't succeed without each other. We work hard, we play hard. Hunting trips, fishing trips, skeet shoots, golf, BBQ - these are just some of the perks that come with our territory. Volunteer days and playing an active role in our local community are equally as important. With this comes the expectation that our business is always conducted in a professional manner, with honesty and respect. We do what we say and communicate when we can't, all while maintaining a sense of urgency.

The Porter Co. strives to be the very best. Our dedicated, experienced, and highly motivated team provides full-service mechanical, HVAC, and specialty piping systems. Our clients encompass a wide range of industries, including commercial, bulk chemical systems for semiconductor manufacturers, high-tech fabrication, pharmaceutical companies, medical complexes, and other highly specialized facilities.Company DescriptionThe Porter Company has maintained its reputation as one of Texas' premier, multi-faceted mechanical contractors for over 75 years. We strive to uphold our core values in every component of our establishment. Integrity, accountability, performance, team, and balance - these are the elements embodied by our top leadership throughout the entirety of our organization. We don't succeed without each other. We work hard, we play hard. Hunting trips, fishing trips, skeet shoots, golf, BBQ - these are just some of the perks that come with our territory. Volunteer days and playing an active role in our local community are equally as important. With this comes the expectation that our business is always conducted in a professional manner, with honesty and respect. We do what we say and communicate when we can't, all while maintaining a sense of urgency.\r
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The Porter Co. strives to be the very best. Our dedicated, experienced, and highly motivated team provides full-service mechanical, HVAC, and specialty piping systems. Our clients encompass a wide range of industries, including commercial, bulk chemical systems for semiconductor manufacturers, high-tech fabrication, pharmaceutical companies, medical complexes, and other highly specialized facilities.