![Woven](https://media.trabajo.org/img/noimg.jpg)
Director of Operations
1 month ago
Job Title: Director of Operations
Location: Inglewood and West Hollywood
Reports to: Co-Presidents
Status: Full time/Exempt
About Woven: Established in 1965, Woven is a vibrant rug company founded in the heart of the La Cienega Design Quarter. The carefully curated inventory of antique, vintage and contemporary is sourced and hand selected from around the world. Studio Woven, an in-house designed collection of contemporary rugs, launched in 2016. Introduced in 2016, Studio Woven - inspired and informed by the antique and vintage masterpieces in our collection - forges a new pathway for the modern home, where west coast innovation meets eastern tradition to intertwine ideas and cultures to design rugs for the 21st century home. Woven works with top design firms throughout the country, including many AD 100 and Elle Decor A-list firms. Woven has locations in Los Angeles, New York and London. Woven is seeking a highly motivated and experienced Director of Operations to join our B2B rug business and help build a strong foundation for growth. The Director of Operations will be responsible for implementing key performance indicators, best practices and strategies to ensure efficient and effective operations in all aspects of the business. This role will oversee the warehouse operations team as well as remote employees.
About the Role: We are seeking a highly motivated and experienced Director of Operations to join our B2B rug business and help build a strong foundation for growth. The Director of Operations will be responsible for implementing key performance indicators, best practices and strategies to ensure efficient and effective operations in all aspects of the business. This role will oversee the warehouse operations team as well as remote employees.
Responsibilities:
● Develop and implement operational processes and procedures that ensure the efficient and effective functioning of the business
● Experienced in utilizing data analysis to inform decision-making and optimize operational workflows
● Implement and monitor KPIs to measure the performance of the business and identify areas for improvement
● Experienced in working with luxury products, focusing on operational excellence and enhancing the customer experience
● Develop and implement best practices to optimize operations and reduce costs
● Oversee the warehouse team, including receiving, inventory management and order fulfillment
● Develop and maintain relationships with vendors and suppliers to ensure timely and cost effective cost of goods and services
● Hiring and monitoring the duties of Operations Department Heads to ensure their alignment with our strategic plans
● Facilitate leadership development within the operations team
● Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee complaints
● Meet weekly with the Executive team to relay the progress of organizational strategies or address concerns about current procedures
● Collaborates with other divisions and departments to carry out the organization's goals and objectives
● Maintain knowledge of emerging technologies and trends in operations management
● Identify training needs and ensures proper training is developed and provided
● Develop and implement safety protocol and procedures as it pertains to OSHA guidelines
Requirements:
● Bachelor’s or master’s degree in business administration or related field
● Excellent interpersonal and communication skills
● Minimum of 7-10 years of managerial experience
● Proven strategic planning and budgeting experience
● High level of competence in ERP systems and Microsoft Office Suite & Google Suite
● Demonstrated experience in setting, monitoring and meeting quarterly and annual goals
● Experience building and scaling teams and systems
● High level problem solving skills
● An entrepreneurial spirit
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