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Claims Examiner
1 month ago
The Role
Canopius is a market leading Specialty Insurer. We have an exciting opportunity for an individual with a commercial property claims background to join our US claims team. We are looking to recruit a motivated and skilled individual who is passionate about providing market leading claims service. This is a great opportunity to join our team at a growing US carrier part of an insurer with a top 5 Lloyd’s of London syndicate with global operations.
The Claims Examiner will have oversight of TPA handled commercial property insurance claims from first notification to final resolution. Ideally, we are looking for someone with commercial property claims expertise to complement the existing skills within the team. Experience with commercial transportation or general liability insurance claims is a plus but not a requirement.
Through all activities, the Claims Examiner will embrace the aims set out in the claims vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market”, while always demonstrating and upholding the Canopius claims values. The Claims Examiner will be expected to support the Claims Manager in the implementation of the claims strategy and to work collaboratively with other members of the global claims team.
Responsibilities will include:
You will be given mentorship and training within the existing Claims team and via external sources to support you to become a professional Claims Examiner and meeting the following responsibilities over time. From day one, you will be involved in various aspects of these responsibilities:
- To proactively oversee TPA handled claims within your authority level and in accordance with the Canopius claims vision and obligations; ensuring and delivering excellent service to all our customers;
- To develop a thorough understanding of the underwriting and claims within the Canopius US portfolio including typical policy language and coverage issues;
- To develop and maintain close and collaborative working relationships with the claims team, underwriters, and other internal stakeholders;
- To maintain clear and comprehensive claims files on the Canopius claims management system;
- To ensure that sufficient financial provisions, in accordance with the Canopius reserving philosophy, are held for all claims under your handling;
- To provide administrative support to the claims manager and wider team; and,
- To instruct and proactively oversee third party administrators, lawyers, adjusters, and experts from the Canopius panel.
- Successful candidate will need to have or be able to obtain relevant state adjuster licenses within six months of hire.
Skills and experience:
We are looking for someone with previous experience in adjusting commercial property insurance claims. Experience with first party transportation or general liability claims is a plus.
Candidates will need to demonstrate that they also have key skills in:
- Ability to prioritize and proactively meet deadlines.
- Familiarity with ISO commercial property forms.
- Excellent communication skills both written and spoken, including the ability to represent Canopius in a professional manner.
- Computer literacy in standard business software including MS Excel, MS Word and MS Outlook.
We will also look for candidates exhibit our expected personality traits:
- A positive, enthusiastic, and confident disposition.
- A desire for excellence and high personal standards.
- Able to work both independently and collaboratively as a team player.
- Act with honesty, integrity, and fairness at all times.
- Willingness to take responsibility and accountability.
- Professional approach to interact appropriately with management.
- Customer focused and keen to provide the highest quality of service delivery.
Our benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, discretionary bonus, insurances including health and dental, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.
At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.
Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.
We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
