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Team Lead Lift Operations

3 months ago

South Lake Tahoe, United States Vail Resorts Full time
Job DescriptionJob Description

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary  

Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Team Leaders are courteous and efficient guest service champions with a proven ability to lead.  

  

Job Specifications:  

  • Housing: May Be Available

  • Expected Pay Range: $23.00 - $24.46 

  • Shift & Schedule Availability: Full Time

  • Skill Level: Team Lead 

  

Job Responsibilities: 

  • Lead daily operations of resort lifts such as scheduling staff, maintaining daily lift documentation, and owning the execution of opening and closing procedures in your zone

  • Assist with on-mountain training of leads and operators in daily operations and safety

  • Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary  

  • Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests  

  • Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.  

  • Embody our Commitment to Zero campaign through proper waste sorting at lifts and maintaining a safe and clean lift shack, sorting and removing trash when necessary.

  • Receive and assess guest questions, comments and complaints providing timely resolutions  

  

Job Requirements: 

  • High School Diploma or GED Equivalent required  

  • 1-2 years of previous lift or mountain operations experience required  

  • Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs 

  • Must be able to communicate fluently in English  

  • Must be able stand outside in a mountain environment for long periods of time 

  • Ability to work a flexible schedule including nights, holidays, and weekends  

 

The expected pay range is $23.00 - $24.46. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  504095
Reference Date: 08/06/2024 
Job Code Function: Lift Operations