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Product Sales Team Lead

4 weeks ago

South Lake Tahoe, California, United States Vail Resorts Full time
Job Description

Unlock Your Potential as a Product Sales Team Lead

Vail Resorts is seeking a highly motivated and customer-focused Product Sales Team Lead to join our team. As a key member of our sales team, you will be responsible for facilitating the sale of tickets to our resort services, including lift passes, lessons, childcare, and more.

Key Responsibilities:

  • Maintain up-to-date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
  • Lead daily operations of product sales, including opening and closing procedures, scheduling, and sale supervision
  • Assist with hiring, support, and training of product sales team members in daily operations
  • Monitor and document teammate performance and behavior to provide meaningful feedback and direction
  • Receive and assess guest questions, comments, and complaints, providing timely resolutions
  • Monitor and maintain sales facilities, equipment, and inventory

Requirements:

  • High School Diploma or GED Equivalent
  • 2+ years' experience in customer service or ticket sales required
  • Flexibility to work both inside and outside with exposure to the elements
  • Ability to communicate fluently in English
  • Ability to work a flexible schedule, including nights, holidays, and weekends

Benefits:

  • Competitive pay rate of $25.99
  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
  • 40% retail discounts
  • Excellent training and professional development opportunities
  • Referral program

About Vail Resorts:

Vail Resorts is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We are proud to offer a range of benefits and opportunities for growth and development.