Outside Sales Rep
4 weeks ago
RESPONSIBILITIES:
General
- Assist in building their individual sales and profit plan
- Become expert on market and products
- Understand and be able to explain our policies and procedures
- Provide product pricing and account level recommendations
- Participate in required vendor training and develop appropriate product knowledge in all products sold
- Effective call schedule planning and documentation in CRM
- Develop specific account-based strategies to protects, grow and drive business
New Business Development:
- Responsible for aggressively developing a pipeline in CRM for new business
- Create pull through for our direct accounts by working to educate and influence their customers
- Introduce new products and complementary products to existing and new customers
- Develop and carry out strategies to increase market share of our products with new and existing customers
- Execute and implement company promotions and programs
- Prospect and develop new business targets/opportunities
Account Management:
- Responsible for maintaining and protecting existing account business
- Train customer sales teams on product knowledge and selling techniques, as needed
- Provide merchandising support
- Address and resolve customer complaints and/or claims
- Set up and attend trades shows, as needed
- Continue building relationships through excellent customer follow up and product resolution
QUALIFICATIONS:
Knowledge, Skills and Abilities:
- Strong customer service skills both in person and virtually
- Self-motivated and functions well independently as well as within in a team
- Ability to present to groups both large and small
- Microsoft Office including hosting presentation
- Have strong closing skills with customers and follow up on commitments
- Ability to travel throughout the assigned territory as required
- Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends.
Education:
- Bachelor’s degree preferred or industry experience equivalent
Experience:
- 3+ years’ experience in customer facing sales within building products industry
- Have direct exposure in resolving customer concerns
- Experience in customer facing selling
- Understanding of building installation process
WORK ENVIRONMENT:
- In-market 85% of the time (customer facing)
- Occasional over-night travel required.
- Must react to short lead customer requests, Possible evenings, or weekend for customer events
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