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Client Relationship Manager

3 months ago

Oak Brook, United States Godoy Law Office Full time
Job DescriptionJob Description

Client Relationship Manager - Law Firm Sales Person


If you are looking for a high-energy and positive team environment with lots of earning potential, then look no further. We are a fast-growing, entrepreneurial law firm that helps people through the immigration system. We are here to help clients navigate the legal system and achieve positive results.


We are very focused on giving clients an outstanding experience. We are also really busy, and we do not intend to slow down We need the right kind of person to meet with our potential clients, listen to them, hear their struggles, and then show them how we can give them the path to a better tomorrow.


We strive to help clients come out of a scary and extremely emotional process feeling as though they have been heard & helped, and that they are now in a better position than they would have been without us.


Our job does not end with the sale The right person will be interested in following up with clients to ensure that his or her needs are met throughout his or her relationship with Godoy Law Office.


We need a team member who can take control of the front-end client experience by being the first point of contact, getting the engagement, and then onboarding the person as a client of the firm.



If the following describes you, then you may be the person we are looking for: You understand and can empathize with clients. Maybe you’re an immigrant or have family members or friends who are immigrants. Maybe you’ve got friends or family who have been in trouble with the law before. Maybe you’ve seen a friend or family member get railroaded in court – and you know how painful it can be when a case is handled poorly. You understand the difference between the “cost” of services and the “value” of services, and you can communicate that to customers.


Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off


Schedule:

  • 8-hour shift
  • Monday to Friday


Bonus

  • Bonus pay


Experience:

  • Sales Occupations: 1 year (Preferred)


Language:

  • Spanish (Required)



Work Location: In person

Compensation:

$40,000 base

Responsibilities:

The basic duties of the position are: 

  • Meet with potential new clients to listen to them and present the value of our firm to them.
  • Follow up with potential new clients who have not signed up yet.
  • Work with the owner on sales goals that line up with the firm’s growth goals.
  • Provide customer service to current clients.


Qualifications:
  • You understand how to build a relationship with a person and how to interact with different types of personalities.
  • You know how to close a sale by creating urgency and promoting value.
  • You can think on your toes and you don’t get discouraged when things don’t go as planned.
  • You see what most people would see as a “problem” as an “opportunity.”
  • You value entrepreneurship.
  • FLUENT SPANISH SPEAKER
  • You must be positive There’s enough drama and negativity in this area of law – we need someone who can inject some positivity into clients’ lives. If you complain a lot or like to feed on drama, you will not be happy here.
  • You must care about something and have goals in life.
About Company

Godoy Law Office is a fast-growing immigration law firm where we help immigrants make America their home. The foundation of our firm is our EPICC values:


Empathy: we recognize and seek to understand each person's experience

Passion: we relentlessly pursue better futures with imagination and agility

Integrity: we are professionals who always act honestly and with an uprightness of character

Candor: we communicate with clarity, honesty, and respect in all relationships

Collaboration: supporting a community that encourages personal and professional growth


These values are brought into every interaction in this firm whether with a fellow colleague or a potential client calling into the firm for the first time.