Client Relationship Lead
5 days ago
About the Role
We are seeking a Client Relationship Lead to join our team at Neiman Marcus Group. As a Client Relationship Lead, you will be responsible for creating and supporting growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand.
Key Responsibilities
- Cultivate relationships with all client segments within the store/market
- Develop and implement best practices to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience
- Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team
- Leverage digital tools to deepen and build relationships
- Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences
- Assist and partner with Brand Experience in coordinating in-store experiences (e.g., Fitting Room Experience, events)
Requirements
- 2-4 years of experience in luxury retail fashion
- Ability to establish close working relationships
- Microsoft Office Suite proficient
- Flexible schedule required
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Location
: United States of America-Illinois-DUPAGE-Oak Brook-Oakbrook Store-
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