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Convention Services Manager

2 months ago

Indianapolis, United States Wyndham Indianapolis West Full time
Job DescriptionJob Description

**Job Summary: **
We seek a Convention Services Manager to oversee all planning and executing of conventions and events. The ideal candidate will coordinate with clients, vendors, and internal teams to ensure successful and seamless events.

**Responsibilities: **

  • Communicate with clients to understand their event needs and objectives
  • Coordinate with various departments, such as catering, audiovisual, and facilities, to plan and organize the event
  • Negotiate contracts with vendors and suppliers for services such as equipment rental, transportation, and accommodation
  • Develop and manage event budgets, including tracking expenses and ensuring cost-effectiveness
  • Monitor event activities to ensure the client and event attendees are satisfied
  • Inspect event facilities to ensure they meet the client’s requirements and comply with safety standards
  • Manage event staff, including hiring, training, and supervising personnel
  • Resolve any problems or complaints that arise before, during, or after the event
  • Conduct post-event evaluations to determine how future events could be improved
  • Keep up-to-date with industry trends and new event management technologies

**Qualifications: **

  • Proven experience as a Convention Services Manager or similar role
  • Strong organizational skills and attention to detail
  • Ability to work well under pressure and meet tight deadlines
  • Excellent communication and customer service skills
  • Ability to manage multiple projects and meet deadlines
  • Knowledge of event planning, including budgeting and logistics
  • Familiarity with health and safety regulations
  • Proficiency in event management software and Microsoft Office Suite.
  • Willingness to work irregular hours, including evenings and weekends, as required for events
  • Degree in Hospitality Management or a related field preferred