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Billing Assistant

2 months ago

Louisville, United States Gastroenterology of the Rockies Full time
Job DescriptionJob Description

Full-Time

Non - Exempt

Pay range: $18.00 - $20.00

Reports to: Billing & Collections Supervisor

Location: Administration Building (Louisville, CO) (not remote)

Position Summary:


Gastroenterology of the Rockies is a rapidly growing Gastroenterology practice in Boulder County and the greater Denver Metro area. We are seeking a Payment Processor Assistant to join MedAMorph. MedAMorph is our Management Services Organization that is partnered with GI of the Rockies to provide billing and collections, accounting for finance and facilities, and purchasing services to the physician practice and our associated endoscopy center.

This position is responsible for researching payments to ensure that the claim was properly paid based on the type of service and insurance contract terms involved.

Essential Duties and Responsibilities:

  • Reviews Electronic Remittance Advice documents carefully to determine if each claim is paid according to insurance contract. Ensures that the documents are scanned into the appropriate system.
  • Notes patient accounts for incorrectly processed claims for review by Patient Account Representative.
  • Performs other duties as assigned by management.

Knowledge, Skills, and Abilities:

  • High level of Emotional Intelligence, able to maintain composure when faced with difficult situations.
  • Ability to deescalate angry patient, using empathy and education.
  • Maintains up-to-date knowledge levels in assigned areas of responsibility.
  • Understands and complies with company policies as outlined in the Employee Handbook and Company Compliance Plan.
  • Accepts feedback and takes action to enhance strengths and improve areas that need attention.
  • Accepts accountability for the achievement of assigned departmental and individual goals and objectives.
  • Develops new methods and/or modifies existing processes to streamline tasks and improve department efficiency.
  • Can be depended upon to be at work according to assigned schedule, and to use the time and attendance system according to established requirements.
  • Establishes and maintains professional and positive relationships with all members of the company, outside organizations, clients, providers, patients and any other individual or organization necessary to effectively perform the duties and responsibilities of the position
  • Maintains absolute confidentiality of all company and patient information in all situations and activities.
  • Demonstrates positive support for the mission and values of the company in all situations.

Minimum Qualifications:

  • High School Diploma or GED
  • Intermediate verbal and written communications, including telephone skills.
  • Ability to interact positively and professionally with peers, patients, management, physicians, and outside company representatives in fast paced and stressful situations.
  • Intermediate computer skills in Word, Excel, and medical industry software, (Intergy preferred).

Physical Demands and Work Environment:

  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances.
  • Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Equal Opportunity Employer

Please note: We are aligning with our hospital partners and require COVID-19 vaccinations for all employees or a qualified exemption.

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