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Supervisor / Assistant Manager

3 months ago

North Kona District, United States GLOBAL PARKING SYSTEMS Full time
Job DescriptionJob Description

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.

Starting Pay: $24.00 per hour

$1,000 Sign-On bonus*

MAIN RESPONSIBILITIES

Basic Function – Assisting in the day-to-day management of the assigned location, ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.

● Participate in programs to improve client and customer satisfaction.

● Engage in the development of property-level financial and operational goals.

● Assist in the management of day-to-day activities of the assigned locations, including:

Ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g., cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training frontline staff, reviewing damage claims, disbursing petty cash, and preparing the annual budget.

● Courteously assist Customers by answering any questions they may have.

● Assist in parking equipment maintenance and repair and general maintenance tasks as directed by the Facility Manager.

● Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.

● Assist with cleanup of debris, water, oil spills, etc.

● Have a thorough knowledge of all areas of the garage, and thorough knowledge of the major streets, landmarks and freeways in the area of the garage.

● Assist Facility Manager with other duties as needed.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.

Education/Experience Required: High School Graduate. A minimum of six months of parking experience is preferred.

Availability to Work: Weekdays and weekend shifts are required.

License Requirement: Must possess a valid state-issued driver's license with current address and acceptable driving record.

Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication: Writes clearly and informatively; Able to read and interpret written information.

Customer Service: Have a strong customer orientation and positive attitude. Able to respond courteously and professionally to requests for service and assistance.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING ARE REQUIRED.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.

*Paid increments