Bilingual Patient Navigation
2 months ago
Guideway is currently seeking a Bilingual Care Guide (fluent in both Spanish and English) to:
- Develop relationships with patients by meeting them face-to-face within the clinics and speaking with the patient by phone in-between clinic visits
- Collaborate closely with the clinical team and utilize various resources throughout the health system to make a strong impact on the patient’s experience
- Proactively research, identify and examine new community resources that can be used to assist patients
- Participate in a growing professional network defining the standard for care guidance by disease state
- Empower patients to communicate their preferences and priorities to their healthcare team and to take an active part in the decision-making process of their healthcare
- Continuously contribute to the Care Guide navigation program development, implementation, and evaluation as we grow and expand our company
By helping address the non-clinical factors that have a large impact on overall patient health, Guideway helps providers improve patient outcomes, increase patient satisfaction, reduce unnecessary utilization, and meet and exceed quality requirements.
This is a great opportunity to get started in healthcare and grow a meaningful career This position is being offered remotely.
Qualifications and Skills Required:
- Bilingual - Fluent in both Spanish and English
- Proficiency with a personal computer
- Technical and analytical skill set
- Excellent communication, organizational and interpersonal skills are necessary
- Experience with Microsoft Excel preferred
- Bachelors preferred, but the equivalent professional experience will be considered
- Must currently reside in the Birmingham area
- Immigration and/or Visa sponsorship will not be provided
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