Current jobs related to Call Center Specialist - Atlanta - Bright Bridge Group

  • Call Center Specialist

    3 weeks ago

    Atlanta, Georgia, United States UHS Full time

    About the RoleWe are seeking a highly skilled Call Center Specialist to join our team at Anchor Hospital. As a key member of our Assessment and Referral Department, you will play a critical role in facilitating the admission process for patients, ensuring a seamless and efficient experience for all stakeholders.ResponsibilitiesAssist in the day-to-day...

  • Call Center Specialist

    4 weeks ago

    Atlanta, Georgia, United States UHS Full time

    About the RoleWe are seeking a highly skilled Call Center Specialist to join our team at Anchor Hospital. As a key member of our Assessment and Referral Department, you will play a critical role in facilitating the admission process for patients, ensuring a seamless and efficient experience for both patients and our organization.ResponsibilitiesAssist in the...

  • Call Center Specialist

    4 weeks ago

    Atlanta, United States Universal Health Services Full time

    Responsibilities Established in 1986, Anchor Hospital specializes in the treatment of behavioral health and addictive disease disorders for teens, adults and seniors. Our mental health facility in Atlanta, Georgia is located on a secluded, 55-acre campus, less than three miles from Hartsfield-Jackson International Airport and is accredited by the Joint...

  • Call Center Specialist

    3 months ago

    Atlanta, United States RBM Of Atlanta Full time

    RBM OF ATLANTA MERCEDES-BENZSERVICE BDC CUSTOMER EXPERIENCE SPECIALIST RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients. We were awarded "Best of the Best" from Mercedes-Benz for 2023 and we are Georgia's only 9-time...

  • Healthcare Insurance Call Center Specialist

    1 week ago

    Atlanta, Georgia, United States Sonder Health Plans, Inc. Full time

    Job Title: Healthcare Insurance Call Center SpecialistCompany: Sonder Health Plans, Inc.Location: GeorgiaSalary Range: $23-$27 per hourAbout Us: Sonder Health Plans, Inc. is a Medicare Advantage company dedicated to delivering exceptional healthcare services to Georgians. We prioritize providing outstanding support to our members and brokers, fostering a...

  • CALL CENTER SPECIALIST-2nd shift

    2 months ago

    Atlanta, United States UHS Full time

    Responsibilities Established in 1986, Anchor Hospital specializes in the treatment of behavioral health and addictive disease disorders for teens, adults and seniors. Our mental health facility in Atlanta, Georgia is located on a secluded, 55-acre campus, less than three miles from Hartsfield-Jackson International Airport and is accredited by the Joint...

  • Call Center Specialist 2nd Shift

    1 week ago

    Atlanta, Georgia, United States Anchor Hospital Full time

    About the RoleWe are seeking a highly skilled Call Center Specialist to join our team at Anchor Hospital. As a key member of our Assessment and Referral Department, you will play a critical role in facilitating the day-to-day operation of our facility.Key ResponsibilitiesAssist in the orderly admission of patients to Anchor, balancing patient comfort and...

  • Call Center Representative

    3 months ago

    Atlanta, United States OrthoAtlanta Full time

    The Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data into the system. The Call Center...

  • Product Support Specialist

    1 week ago

    Atlanta, Georgia, United States Five Star Call Centers Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAssist customers with product-related inquiries and issues via...

  • Call Center Agent

    1 month ago

    Atlanta, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Diaz Consulting Employment Type: Full Time Location: Atlanta, GA Compensation: $3,200 - $3,790 / month DescriptionJoin Our Call Center Agent Team in Atlanta, GA!Company: Call Center Agent Location: Atlanta, GA Position: Call Center Agent Salary: $3,200 to $3,790 per month Schedule: Monday to Friday About Diaz Consulting: The...

  • Call Center Representative

    4 weeks ago

    Atlanta, United States Net Commesh Full time

    Job Description: Call Center RepresentativePosition Title: Call Center Representative Department: Customer Service Location: Atlanta, GA Reports To: Call Center Supervisor/Manager Job Overview: We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling incoming and...

  • Call Center Agent

    5 days ago

    Atlanta, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Connexa Worx Employment Type: Full Time Location: Atlanta, GA Compensation: $17.45 - $24.00 / hour DescriptionJob Title: Call Center Agent Department: Customer Service Location: Atlanta, GA Job Type: Full-time We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will be...

  • Call Center Agent

    2 days ago

    Atlanta, United States Net Commesh Full time

    Job Title: Call Center AgentLocation: Atlanta, GA Company: Comsult Connect Job Type: Full-time Job Summary: We are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. The ideal candidate will have excellent communication skills and a passion for helping customers. As a Call Center Agent, you will be responsible for handling...

  • Call Center Agent

    1 week ago

    Atlanta, United States Net Commesh Full time

    Job Title: Call Center Agent Location: Atlanta, GA Job Type: Full-Time Department: Customer Service Reports to: Call Center Supervisor/Manager Job Summary: We are looking for a Call Center Agent who is passionate about providing excellent customer service and can handle a fast-paced work environment. The successful candidate will be responsible for...

  • Call Center Agent

    1 month ago

    Atlanta, United States Fresh Form Draft Full time

    DescriptionJoin Our  Call Center Agent  Team in Atlanta, GA!Company:   Call Center AgentLocation: Atlanta, GAPosition:  Call Center AgentSalary: $3,200 to $3,790 per monthSchedule: Monday to FridayAbout Diaz Consulting:    The Call Center Agent will be responsible for managing inbound and outbound calls, addressing customer inquiries, and providing...

  • Call Center Operator

    5 days ago

    Atlanta, United States US Tech Solutions, Inc. Full time

    Job Posting: Call Center Operator Position: Call Center Operator Employment Type: Full Time Salary: $30 per hour + Uncapped Weekly Bonus Schedule: Monday - Friday Mon - Thurs: Shifts between 9 AM & 9:30 PM Friday: 10 AM - 7 PM About Us: We are seeking dedicated individuals to join our team and help us deliver exceptional customer service. If you thrive in a...

  • Call Center Manager

    4 weeks ago

    Atlanta, Georgia, United States United Clothing Donation Services Full time

    Job Title: Call Center ManagerUnited Clothing Donation Services is seeking a highly motivated and experienced Call Center Manager to join our team. As a Call Center Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...

  • Call Center Representative

    3 weeks ago

    Atlanta, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Connexa Worx Employment Type: Full Time Location: Atlanta, GA Compensation: $17.20 - $23.00 / hour DescriptionJob Title: Call Center Representative Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. The ideal candidate will serve as the first point of contact...

  • Call Center Agent

    3 weeks ago

    Atlanta, United States Net Commesh Full time

    Job Title: Call Center AgentJob Summary: We are looking for a skilled Call Center Agent to join our customer service team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing excellent customer service. You must be able to communicate effectively, demonstrate strong...

  • Call Center Agent

    1 week ago

    Atlanta, United States Fresh Form Draft Full time

    DescriptionJob Title: Call Center AgentDepartment: Customer ServiceLocation: Atlanta, GAJob Type: Full-timeWe are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer inquiries, and ensuring...

Call Center Specialist

3 months ago

Atlanta, United States Bright Bridge Group Full time
Job DescriptionJob Description

We are looking for a motivated and skilled Call Center Specialist who is passionate about providing exceptional customer service.

The Call Center Specialist will be responsible for managing inbound calls, assisting customers with their inquiries, and ensuring that their needs are met effectively and efficiently. This role requires strong communication skills, problem-solving abilities, and a customer-centric mindset.

Key Responsibilities:

  • Answer incoming calls promptly and professionally, assisting customers with inquiries or concerns.
  • Provide accurate information regarding products, services, and policies to help customers make informed decisions.
  • Resolve customer issues, complaints, and inquiries in a timely and efficient manner.
  • Document customer interactions and maintain accurate records in the system.
  • Process orders, refunds, and exchanges as needed, ensuring compliance with company policies.
  • Collaborate with team members and other departments to facilitate the resolution of complex issues.
  • Stay informed about new products and promotions to provide customers with the most up-to-date information.
  • Gather customer feedback and provide insights to help improve service quality and processes.

Qualifications:

  • Exceptional verbal communication skills and an articulate phone presence.
  • Strong problem-solving skills and the ability to handle challenging situations with grace.
  • Excellent organisational skills with a strong attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.