Ski Shop Assocaite Powder Haven Community Winter 24 25

6 days ago

Eden, United States Powder Mountain Full time
Job DescriptionJob DescriptionDescription:

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, Co-Founder of Netflix, Powder is committed to staying uncrowded and independent—and we’re revolutionizing the ski industry along the way. Join our mission to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.


We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.


We Are:

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Picks Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless


Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.


Perks of Joining Our Big-Hearted Champions:

  • Powder Mountain Season Pass
  • Powder Mountain Season Pass for Spouse & Dependents - For Qualifying Employees
  • Buddy Passes
  • UTA Ski Bus Pass & Employee Shuttle
  • Powder Mountain Retail/Rental & F&B Facility Discount
  • Access to Expertvoice.com & Outdoordly.com and other partner discounts.
  • Powder Mountain on-snow uniform for specific roles.
  • Free On-Site Gourmet Employee Meals
  • Employee Assistance Program
  • Discounts Lift Tickets to ISAA Resorts




Requirements:

Job Title: Powder Haven Retail and Rental Shop Associate

Status: Full-Time, Seasonal, Non-Exempt Hourly

Reporting To: Manager of Powder Mountain Retail & Rental Department

Job Description:


Powder Haven, Powder Mountain’s private community is looking for polished, customer centric, retail/rental associates. At Powder Haven we are offering an unparalleled guest experience. Only candidates with guest facing and hospitality experience will be considered.


Retail Associate Role Responsibilities:

  • Welcome guests and create an inviting environment in the retail location.
  • Maintain a clean, organized, and well stocked retail floor.
  • Be able operate point-of-sale (Shopify) machine, and conduct cash transactions.
  • Basic knowledge ski/snowboard gear.
  • Open and close retail location, as well as point-of-sale machine.
  • Knowledge of winter clothing, equipment, and be able to offer appropriate gear for weather conditions.
  • Assist rental department when required.
  • In-depth knowledge of Powder Mountain and Powder Haven terrain and advise on suitable terrain for an exceptional guest experience.
  • Collaborate with Powder Haven staff ensuring an ultimate guest experience.
  • Communicate with Manager/Team Leader on inventory levels.
  • Obtain and maintain applicable alpine binding certifications.
  • Fit guests into appropriate sized boots and skis/snowboards.
  • Inspect rental assets for visible damage and report issues to Management.
  • Become proficient in use of our rental tech station and POS software.
  • Other duties as assigned.

Qualifications Requirements:

  • 18 years of age, or older
  • HS Diploma – required.
  • Read, learn, and embody the teachings and principals from the book “Unreasonable Hospitality” by Will Guidara
  • Must adhere to Powder Haven’s appearance guidelines.
  • Acquire binding certifications and follow on training as required. – Rental Specific.
  • Minimum of 1 year retail sales experience preferrable in outdoor industry equipment.
  • Basic knowledge of snow helmets, gloves and goggles, ability to explain features.
  • Ability to operate POS sales machine.
  • Able to work with the discerning guests in a friendly, courteous, respectful manner.
  • Able to handle heavy customer demand for extended periods of time.
  • Be resourceful and thinking one-step-ahead of the needs of our guests.
  • Reliable transportation, or commitment to using UTA. Ability to work weekends, holiday, evenings, on-call, occasional overtime.

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