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ServiceNow Product Owner
3 months ago
Role: ServiceNow Product Owner
Dallas, TX, Tampa, FL Hybrid 3 days a week in client Office
Responsibilities:
Develop extensive knowledge of the ServiceNow products ITSM, ITBM
Take ownership of the ServiceNow projects delivery scoping, design, implementation, user training and value realization
Effectively communicate and manage the project stakeholders
Manage the product backlog and validate customer needs and priorities
Manage project budget, invoicing and release implementation schedule
Actively manage project team utilization and alignment with the presales, training, and improvement activities within the company
Actively monitor the product implementation progress and provide visibility to the stakeholders
Apply problem solving techniques to resolve issues and perform a regular risk management activities
Facilitate regular retrospectives with the project team
Have high degree of organization, individual initiative and personal accountability;
Requirements:
Strong business communication skills
Excellent command of English is a must
Product ownership or project management experience
Good balance between technical knowledge and business acumen
Stakeholder analysis and management skills
Bachelor's or Master's degree in the IT field or relevant work experience
2+ years of experience in Business Transformation projects, ServiceNow, ITSM or Agile implementations is a plus