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ServiceNow Product Owner

3 months ago


Tampa, United States Veridian Tech Full time
Job DescriptionJob Description

Role: ServiceNow Product Owner

Dallas, TX, Tampa, FL Hybrid 3 days a week in client Office

Responsibilities:

Develop extensive knowledge of the ServiceNow products ITSM, ITBM

Take ownership of the ServiceNow projects delivery scoping, design, implementation, user training and value realization

Effectively communicate and manage the project stakeholders

Manage the product backlog and validate customer needs and priorities

Manage project budget, invoicing and release implementation schedule

Actively manage project team utilization and alignment with the presales, training, and improvement activities within the company

Actively monitor the product implementation progress and provide visibility to the stakeholders

Apply problem solving techniques to resolve issues and perform a regular risk management activities

Facilitate regular retrospectives with the project team

Have high degree of organization, individual initiative and personal accountability;

Requirements:

Strong business communication skills

Excellent command of English is a must

Product ownership or project management experience

Good balance between technical knowledge and business acumen

Stakeholder analysis and management skills

Bachelor's or Master's degree in the IT field or relevant work experience

2+ years of experience in Business Transformation projects, ServiceNow, ITSM or Agile implementations is a plus