NON-SCHOOL - Food Service Worker

2 months ago

Clarence, United States Personal Touch Food Service Full time
Job DescriptionJob DescriptionDescription:

Location Name: The Sisters of St. Joseph

Rate of Pay: $16.00 hour

Hours of Work / Schedule: 7:30am- 6:30pm (shifts vary) Flexible, weekends and holidays

Part Time or Full Time Status: Part time


NON-SCHOOL - Food Service Worker


Summary of position: Our food service workers are considered a jack of all trades. They are cross trained to have the ability to work in various roles within the department including cashing, food prep, serving and dish washing. Most often, they assume one of the roles but can perform the duties (as needed) summarized below:



Dish/Pot Washers:

  • Maintains a clean, sanitary and compliant healthy environment for food preparation and service.
  • Responsible for monitoring the effectiveness of the dish cleaning machine; monitoring water temperature; and quality of cleanliness of all kitchen items.
  • Responsible for overall operation of dish machine including set up and break down of all parts.
  • Wash and properly store all dishes, trays, utensils, cups, and small equipment for the department.
  • Set up pot and pan washing, rinsing, and sanitizing sinks; wash & store pots/pans in proper places in a sanitary manner.
  • Check the sanitizing sink with test strips provided to ensure proper solution mix and/or proper sanitizing temperature.
  • Keeps pot washing supply shelf clean and organized.
  • Remove all trash from kitchen and dish room and dispose of it properly.
  • Sweep and mop floors daily as assigned and assist in floor cleaning as directed by Manager in other areas.
  • Maintain a clean and organized dish room area, including detergent storage area and belt line from dining area.


Servers:

  • Contributes to the orderly & efficient distribution of prepared foods as well as creating a positive customer experience.
  • Servers are the front-line representatives prepared to answer questions regarding daily menu items & options availability.
  • Set up and maintain the food service line from start to finish including plates, utensils, food, beverage, etc.
  • Prepare for food service wearing protective coverings as required for sanitation.
  • Ensure that utensils to be used are clean and in good working order.
  • Serve food in accordance with portion requirements.
  • Clean the food service line intermittently during the service period as necessary.
  • Monitor the food supply and keep the cooks aware of anticipated food supply needs as quantities deplete.
  • Monitor the quality of the food being serviced; Inform the cooks of any identified quality issues.
  • Continually check temperature of hot and cold food during serving time; Make adjustments as necessary.
  • Responsible for the proper use of gloves, utensils and portion control
  • Clean and sanitize serving utensils and work area after each shift.



Essential Duties and Responsibilities of ALL PERSONAL TOUCH EMPLOYEES:

  • The philosophy at Personal Touch includes providing all customers with memorable service. The service provided by every person at our company touches multiple customers both internally and externally. All customers must be treated with courtesy and respect and every effort should be made to ensure customer satisfaction at all times.
  • Effective communication is key to customer service. It is the employee’s responsibility to refrain from profanity, harsh words, or derogatory/inappropriate comments and communicate in a business appropriate manner.
  • Personnel at Personal Touch are required to maintain a professional appearance at all times. This includes good hygiene; and dressing in clean, neat, professional clothing or uniforms as required. Specific food service hygiene and dress code requirements are addressed separately in the employee manual.
  • Employee reliability is key to exceptional customer service. Productive attendance during your scheduled hours and timeliness are essential. If unable to work your scheduled shift, reporting requirements are outlined in the employee manual.
  • Continuous learning is a core requirement at Personal Touch. It is the company’s expectation that all employees are open to and engaged in professional growth opportunities including cross-training for other positions, teambuilding activities, and skills training programs offered by the company.
  • The health and safety of our employees is of paramount importance at Personal Touch. Compliance with safety regulations and reporting all on-the-job accidents and injuries as outlined in the employee manual is required.
  • The health and safety of our customers is also of paramount importance at Personal Touch. Compliance with health department regulations, sanitation requirements, and food safety training is required.


Requirements:

Education and/or Knowledge, Skills and Abilities Required

  • Knowledge of foodstuffs is essential with some food production experience necessary
  • Must be able to work at a moderate to fast pace
  • Must possess basic math skills, ability to handle money accurately and basic knowledge of cash registers
  • Must have reliable transportation

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

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