TOEFL Business Analyst Global Manager

3 weeks ago


Princeton, United States Educational Testing Service (ETS) Full time
Job DescriptionJob Description

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

Global Manager, Business Analyst - TOEFL has accountability in helping form a business strategy for the global expansion
of the TOEFL product portfolio working alongside GM and the MD, Finance and Operations for the GMS SBU. This role is critical
in driving data-driven decision-making processes, ensuring accurate business forecasts, and optimizing business operations and
outcomes, generating business and competitive intelligence, and working closely with the TOEFL GM on presentations and other key
deliverables. The person in the role will work closely with the market on data related to business, customers, competition, and the market.



  • Works with GM in forming and shaping strategy for reviving and driving the growth of the business unit, including evaluating
    the business/distribution model, product delivery options, customer analysis and tracking, use cases, and go-to-market approaches.
  • Helps in putting together GTM (Go to Market) for the new market entry strategies while building strategic relationships with existing
    and new distribution channels and expanding the use cases of TOEFL.
  • Accountable for business strategy, analysis, and data for TOEFL product line, including revenue and pricing strategy, margins and cost-efficiency,
    meeting revenue/surplus targets, budget prep, strategy prep, forecasting, and other reporting that may be required by the TOEFL team
  • Exemplify ETS' core values and behaviors through our products and as a day-to-day leader.
  • Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
  • Proven management skills in business analysis and data management for businesses with global organizations and corporate reporting requirements.
  • Ability to make effective business decisions and trade-offs; possess strong decision-making and prioritization skills based on data and analysis.
  • Collaborate with internal and external stakeholders, including clients, partners, and vendors, to gather data and insights necessary for analysis, forecasting,
    reporting, and meeting other corporate requirements.
  • Present findings and recommendations to leadership and stakeholders clearly and concisely.
  • Ability to establish credibility throughout the organization by effectively balancing strategic thinking backed with data and analysis.
  • Ability to organize resources, your own time, and the time of others.
  • Superlative communication skills, particularly the ability to communicate as a leader.
  • Able to adapt new and emerging technologies to solve real-world business problems.
  • Ability to make effective business decisions and trade-offs; possess strong decision-making and prioritization skills.
  • Expertise in MS Office
  • Ability to work in fast-paced team environment.
  • Bachelor's degree in business or Bachelor's in a STEM major is preferred.
  • Work experience in a similar role for a global corporation preferred.
  • 5+ years of combined experience in a combination of finance, product management, business management, or consulting with demonstrated analytical,
    business intelligence, and strong skills with MS suite.

#LI-HYBRID

#LI-NA1

ETS believes in a Total Rewards philosophy for our employees, and they include:

  • Health, Vision, Dental insurance plans to choose from
  • Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access
  • Generous PTO and vacation time to balance your work and life
  • Additional 8 hours of PTO for volunteer work
  • Retirement plan (401(a)) and traditional Roth (403b) with company contribution
  • Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

  • Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
  • How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you
  • Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.





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