Business Insights Analyst Lead

4 months ago

Princeton, United States Educational Testing Service (ETS) Full time
Job DescriptionJob DescriptionAbout ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.


The Business Insights Analyst will focus on efforts directed to generating insights and recommended improvements supported by data.
These insights will span the company by synthesizing and interpreting combinations of internal and external data sources to benefit strategic
business efforts, functional centers of excellence, and company-wide initiatives. Analyst will also identify internal and external trends and areas
for efficiencies, providing strategic guidance based on data-driven decisions. The position will be an integral component of the Global Mobility Solutions Team.
We are seeking an energetic, organized and detail-focused individual to manage the day-to-day analytics that drive growth to our business.



  • Data Analysis: Leverage internal and external data sources to generate insights and recommendations for improvements
    to how ETS is and can be conducting business.
  • Market Trends: Identify and analyze external market trends to inform internal strategic decision-making.
  • Efficiency Identification: Discover areas for efficiencies within the organization and propose data-driven solutions.
  • Strategic Guidance: Provide strategic guidance to various departments based on insights derived from data analysis.
  • Stakeholder Management: Work with stakeholders to ensure insight outcomes and recommendations are relevant, understood,
    useful, feasible, executable, impactful, and aligned to the strategic vision.
  • Adhere to ethical standards and comply with the laws and regulations applicable to the job function
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention
    to detail and accuracy.
  • Strong communication skills with the ability to present complex data in a simple, understandable way.
  • Proficient in data analysis tools and software.
  • Strong interpersonal skills (written and verbal)
  • Critical thinker but with sense of urgency and bias for action
  • Good listener who can glean value from differing viewpoints
  • Ability to process differing ambiguous data and synthesize value metrics
  • Capable of working within cross-functional/multi-functional matrix organization
  • Ability to mentor, lead and manage diverse cross-functional teams
  • Proven ability to manage priorities and maintain integrity in fast-paced challenging environment
  • Strong credibility, candor and good ability to speak directly even when posing dissenting viewpoint
  • Ability to identify, analyze, and interpret trends or patterns in complex data sets
  • Strong proficiency in MS Office business applications (Excel, PowerPoint, Word etc)
  • Bachelor's degree required (Master's preferred) in business, statistics, finance or related field.
  • At least 5+ years of prior professional work experience
  • Previous experience in one or more of the following: Data Science, Business Analytics, Statistical Analysis

#LI-NK1

#LI-HYBRID

ETS believes in a Total Rewards philosophy for our employees, and they include:

  • Health, Vision, Dental insurance plans to choose from
  • Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access
  • Generous PTO and vacation time to balance your work and life
  • Additional 8 hours of PTO for volunteer work
  • Retirement plan (401(a)) and traditional Roth (403b) with company contribution
  • Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

  • Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
  • How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you
  • Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.



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