Training Manager
3 months ago
CPI Security based in Charlotte, North Carolina, is looking for a talented Training Manager to lead our Training team. The primary responsibilities of a Training Manager are to partner with key business partners to develop and implement a variety of employee training and development programs that facilitate employee education and results in the enhanced contribution of each training's participants.
What You'll Do:
- Create and implement the training and development strategy
- Directs the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the company
- Partner with business unit leaders to develop and strengthen training to deliver outcomes
- Establishes metrics and measures the effectiveness of all training programs
- Develops policies and procedures that keep internally developed courses updated and maintained
- Actively search, creatively design and implement effective methods to educate and enhance performance through training programs
What We Are Looking For:
- Bachelor's Degree or equivalent experience required
- Minimum of 4 years previous experience within a medium- to large-sized company learning environment
- Minimum of 3 years supervisory experience
- Previous experience within call center environment preferred
What's In It For You:
- Aggressive pay and the opportunity to work for an iconic brand.
- Great medical, dental, vision, short- & long-term disability, and life insurance options
- Company paid holidays, floating holidays, and paid time off (PTO)
- 401(k) plan with a competitive company match
- Eligible for free monitored security system after 90 days
- Education assistance – we encourage and support our employees who want to improve their skills and further their education
- An engaging and fun company culture that's made up of a diverse group of people
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Talk about perks An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
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